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November 30, 2017

Utility Market Connections Interviews KUBRA President and CEO, Rick Watkin

In November 2017, Utility Market Connections spoke with KUBRA President and CEO, Rick Watkin, about the company’s origins, leading customer experience solutions, and 2018 iConnect conference. UMC: You’ve recently celebrated your company’s 25th anniversary, congratulations! What would you say is the key to a quarter century of success? Rick Watkin: The key to our success… Continue reading

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November 28, 2017

KUBRA Expands in Mississauga, Hiring 30 More Employees by End of Year

Tempe, Arizona (November 28, 2017) — KUBRA, the leading provider of customer experience management solutions, today announced the expansion of its headquarters in Mississauga, Canada. The company has experienced exponential growth in 2017, hiring more than 100 employees across its North American operations with plans to fill another 30 software and technology positions by year… Continue reading

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November 28, 2017

KUBRA Expands in Mississauga, Hiring 30 More Employees by End of Year

KUBRA, the leading provider of customer experience management solutions, today announced the expansion of its headquarters in Mississauga, Canada. The company has experienced exponential growth in 2017, hiring more than 100 employees across its North American operations with plans to fill another 30 software and technology positions by year end. In 2018, the company plans… Continue reading

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November 20, 2017

SMECO Improves Customer Service with Upgraded Alerts and Mobile App

SMECO has been continuously working to provide great customer experiences and has developed many different solutions throughout the years. SMECO recently released new upgrades to its Notifi alerts and preference management system, as well as the iMobile app. The upgrade project started by adding new alerts and features through Notifi. Many of the new features… Continue reading

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November 17, 2017

Webinar Recording Available: Mapping Restoration in Hurricane Season 2017

The last several months have been described as a “hyperactive” hurricane season, as one of only six years on record to feature multiple Category 5 hurricanes. The United States was first rocked by Hurricane Harvey, which was then quickly followed by Hurricanes Irma, Maria, and Nate. Altogether, the storms caused a total of 13 million… Continue reading

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November 7, 2017

KUBRA Webinar Recaps Hurricane Season 2017

Tempe, Arizona (November 7, 2017) — KUBRA, the leading provider of customer experience management solutions, recently announced the dates for its upcoming webinars on “Mapping Storm Restoration in Hurricane Season 2017.” The webinars will cover the impact of recent storms and how power outage maps were used by utilities in the affected areas. KUBRA will… Continue reading

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