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January 16, 2018

2018 Trends White Paper Takes a Look at Emerging Technology, Competition, and the Millennial Population

The utility industry has long enjoyed a steady, reliable marketplace and predictable customer expectations. However, as technology continues to evolve at an ever increasing rate, it’s bringing the utility industry along with it. Technology has long played a driver in ongoing changes for many industries, and the utility industry is no different. Emerging technology encourages… Continue reading

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January 16, 2018

New KUBRA Webinar – Revitalizing Print Communications with a Document Redesign

The start of a new year gets people thinking about how they can improve upon the previous year, and lifestyle changes always seem to top the list – eat healthier, become more active, give up bad habits, learn a new skill, and the list goes on. But why are New Year resolutions reserved for the… Continue reading

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January 12, 2018

New White Paper Reviews Payment Card Data Security

With the acceptance of payment data, organizations must be prepared to address the risks of becoming a target for cyber-attacks and data breaches. It is important to recognize that not all payment security solutions and infrastructures are created equal. When you work with a third-party company that employs secure stateless tokenization technology, you’re receiving a… Continue reading

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January 5, 2018

Bomb Cyclone Hits United States and Canada, Causes Over 100K Outages

The new year started off extremely frigid, with a “bomb cyclone” blowing through Florida and Georgia and up the Northeastern U.S. coast. According to CNN, the storm brought over a foot of snow across eight states, and caused power outages for over 133,000 customers across 11 states and parts of Canada. Although the storm moved… Continue reading

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January 4, 2018

PSEG Long Island Enrolls 1.1 Million Customers in Proactive Alerts

KUBRA is proud to announce another project launch at PSEG Long Island! The utility is a long-standing client of KUBRA and already had several KUBRA solutions in place, including Notifi Alerts and Preference Management, a Storm Center Outage Map, and a Municipal Portal. PSEG Long Island is constantly working to improve customer service, and they… Continue reading

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December 22, 2017

White Paper Examines Outage Map Performance During Hurricane Season 2017

When a storm hits, how do utilities respond to keep their customers informed and safe? This was a question that many utilities had to answer this year, as Hurricane Season 2017 caused catastrophic and widespread damage, knocking power out throughout the United States. For many utilities, outage maps were instrumental in keeping customers, stakeholders, and… Continue reading

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