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August 18, 2017

Solar Eclipse 2017: Don’t Leave Your Customers in the Dark

On Monday, August 21, 2017, North America will be treated to a rare occurrence – a full solar eclipse. Other parts of the world, such as parts of South America, Africa, and Europe, will be able to view a partial solar eclipse. A full solar eclipse occurs when the moon completely covers the sun, and… Continue reading

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August 17, 2017

KUBRA Announces iConnect 2018 to be Hosted in New Orleans

KUBRA is pleased to announce that our eighth annual iConnect client conference will be hosted at The Windsor Court in New Orleans this upcoming April 3-5, 2018. iConnect has been hosted across the country, from iconic Atlantic City to sunny San Diego, and each year provides clients the opportunity to learn about industry tools and… Continue reading

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August 7, 2017

Examining the Mobile E-Billing Landscape

Mobile e-billing has impacted the payment world in a lasting and significant way. Since 2015, more people have been surfing the web via smartphones than on traditional desktop computers; billing and payment processes are no exceptions. Your customers are looking for payment solutions that suit their needs and their preferences. Consumer expectations continue to rise… Continue reading

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August 1, 2017

Billing and Payment Clients: Don’t Miss the New KUBRA Webinar!

KUBRA would like to extend an invitation to all Billing and Payment clients to attend an exclusive webinar on our new Customer Engagement Solutions. When KUBRA acquired a company called iFactor last year, many new capabilities were added to the KUBRA solution suite, particularly around customer communications, outage maps, and mobile app solutions. This webinar… Continue reading

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July 26, 2017

Eversource Keeps Over 3 Million Users Informed With Added Two-Way Text Messaging

In July 2017, Eversource launched updates to its Notifi Alerts and Preference Management System. The updates added Notifi functionality in the form of added two-way SMS text messaging and proactive communications regarding planned outages. The Notifi two-way text messaging rollout means that Eversource customers can now report outages without calling into the Eversource call center.… Continue reading

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July 18, 2017

Austin Energy Keeps Users Informed With New Outage Map and Alerts

KUBRA is proud to announce that on July 9, 2017, Austin Energy went live with a new Storm Center outage map and Notifi alerts and preference management system. The new Storm Center outage map is accessible on the Austin Energy website, and can be viewed on both desktop and mobile devices. “Our customers told us they wanted a solution… Continue reading

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