October 6, 2017
Infographic: Top Trends in Customer Billing
Customer preferences are always evolving, and companies must keep up with new trends in order to provide the best customer service possible.
Big trends in the marketplace often revolve around billing and payments, which is a great opportunity for companies to connect with customers when tensions are most high. All customers have to pay bills, but companies can make the processes easier and more appealing by providing multiple payment channels and helpful notifications.
In our infographic, we reveal top customer billing trends, including how customers feel about different payment channels and new technology.