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September 5, 2017

KUBRA Strengthens Resources in Advance of Hurricane Irma

Right on the heels of Hurricane Harvey, Hurricane Irma has transformed into a Category 5 storm and is expected to hit the Caribbean islands on Wednesday, September 6, according to CNN. The storm is one of the strongest storms to hit the Atlantic, and currently has maximum sustained winds of 185 mph. Although the path of the storm is still unconfirmed, many suspect it may turn north towards Florida by the weekend, prompting Gov. Rick Scott to declare a state of emergency across the state. If the storm continues to follow this path, it may also affect parts of Georgia.

KUBRA has many clients located in Florida, and has committed to constantly monitoring our Storm Center™ outage maps in the state to ensure they continue providing accurate and crucial information to the millions of people who rely on them. The KUBRA outage maps deployed in Texas received a total of 1.1 millions views during the peak days of Hurricane Harvey, and significant views are expected should Irma make landfall in Florida as well.

In addition to outage maps, proactive outage communications via SMS text and voice play a large role during a storm. KUBRA will ensure that our alerts and preference management system, Notifi®, is up to the task of providing important announcements during the storm to all of our clients’ customers. The alerts were instrumental during Hurricane Harvey, with almost 194,000 messages sent, including almost 115,000 proactive outage alerts.

In addition to monitoring our solutions during the storm, KUBRA has taken several proactive measures to prepare our systems for the potential increase of traffic. Steps we are taking include:

  • Checking server health including system log and applications logs
  • Verifying resources are available for any system that might see increased storm traffic
  • Coordinating 24/7 support plans for increased KUBRA resource availability

We will continue monitoring the situation, and wish the best to the Caribbean Islands and Florida in the weeks to come.

 

Duke Energy – Florida

See live map here.

 

Georgia Power

See live map here.

 

Gulf Power

See live map here.

 

JEA

See live map here.