May 1, 2014
KUBRA and South Jersey Gas Sign a New Outsourced Billing Contract
Mississauga, ON — May 1, 2014 — KUBRA, a customer interaction management solution provider, today announced it has signed an agreement with South Jersey Gas (SJG) to provide outsourced billing and payment solutions. SJG, a subsidiary of South Jersey Industries (SJI), serves over 360,000 accounts spanning over 2,500 square miles, or one third of the geographic area of New Jersey. SJG will deploy KUBRA’s comprehensive e-billing and on-demand payment offerings along with our print and mailing solution.
“SJG went to the marketplace to find a complete and superior solution while reducing the fees their customers pay,” said Rick Watkin, President and CEO of KUBRA. “KUBRA was able to meet their objectives with our unique and integrated platform that supports all their online and offline billing and payment interactions through one partnership.”
SJG performed an extensive review of the payment and presentment marketplace and selected KUBRA because of their integrated platform, utility experience, and ability to deliver high paperless adoption rates.
Specifically, SJG will deploy KUBRA’s document composition, print and mailing solution, KUBRABCS™, our e-billing and self-service platform, the i-doxs™ Suite BC2 Utility Edition, and the on-demand consumer funded payment solution KUBRA EZ-PAY™.
KUBRA provides customer interaction management solutions to some of the largest utility, insurance, financial services, healthcare, and communication companies across North America. Our portfolio of integrated multi-channel outsource solutions includes document print and mailing, e-billing and self-service, document management, and payment solutions. With over 500 clients and 1 billion customer interactions annually, KUBRA enables innovative performance-driven value to its clients every day.