August 13, 2014

Pepco Holdings Updates Outage Map, Adds New Streetlight Outage Maps

Pepco Holdings continues to enhance its outage map offerings. The most recent developments are additions to the local area information provided on the Pepco outage map, as well as new streetlight outage maps for Atlantic City Electric and Delmarva Power.

Municipal Restoration Information Pepco has updated its outage map to display additional information about outages and outage restoration at the area and zip code levels. Information about the number of customers served, number of customers affected by outages, percentage of customers affected by outages, and estimated restoration time have been added to the information boxes for areas and zip codes on the map. The information boxes also include a link to a website on understanding the restoration process. These updates are similar to those implemented for Pepco Holdings companies Atlantic City Electric and Delmarva Power.

Pepco map with zip code info box

Pepco outage map showing zip code information box with additional outage and restoration information.

StreetLight Outages Maps

Atlantic City Electric and Delmarva Power have launched StreetLight Outages™ maps to help customers quickly locate and report issues with streetlights such as flickering lights, lights out at night, or lights on during the day. The new maps also include rollover displays of counties and municipalities, which make it even easier for customers to locate streetlights with issues. For example, clicking on a county will cause the map to zoom in to a display centered on that county.

ACE SLO map with county-level rollover

Atlantic City Electric StreetLight Outages map showing a county rollover area.

ACE SLO map with municipal-level rollover

Atlantic City Electric StreetLight Outages map showing a municipality rollover area.

ACE SLO map with streetlight-level info box

Atlantic City Electric StreetLight Outages map showing the information box for an individual streetlight, including a link to the form for reporting a problem with the light.

 

The maps are currently accessible from desktop and mobile devices, and are also planned to be included in an upcoming update to PHI’s mobile apps.