January 14, 2013
KUBRA Announces E-Payments Contract with Primerica
Mississauga, ON — January 14, 2013 — KUBRA, a customer interaction management solution provider, today announced it has signed an agreement with Primerica Life Insurance Company, a subsidiary of Primerica Inc., to provide e-payment solutions. Primerica is the largest financial services marketing firm in North America, insuring 4.3 million lives with $656 billion of face amount in force and over 2 million investment accounts with $35 billion in assets. Primerica will leverage KUBRA EZ-PAY™ to facilitate past due and emergency payments from policyholders in Canada and the US.
“We are excited to provide this one-time on-demand payment solution to Primerica’s life insurance clients in North America,” said Rick Watkin, President and CEO of KUBRA. “The KUBRA EZ-PAY product will provide Primerica with a key solution to support a segment of their customer base that needs to process one-time and often last-minute payments online and over the phone.”
“We are thrilled our clients can now make one-time payments with a debit or credit card,” said Jan Trantham, Executive Vice President for Primerica Financial Services. “This method of payment has only been available for a few weeks, and already we’ve had hundreds of clients take advantage of the service. Our clients’ response has proven this to be a convenient and long awaited way to pay.”
The KUBRA EZ-PAY solution with be used to process on-demand one-time payments via automated phone, call center assisted, and web channels across multiple payment types.
KUBRA provides customer interaction management solutions to some of the largest utility, insurance, financial services, healthcare, and communication companies across North America. Our portfolio of integrated multi-channel outsource solutions includes document print and mailing, e-billing and self-service, document management, and payment solutions. With over 500 clients and 1 billion customer interactions annually, KUBRA enables innovative performance-driven value to its clients every day.
Primerica, Inc., headquartered in Duluth, GA, is a leading distributor of financial products to middle-income families in North America. Primerica representatives educate their Main Street clients about how to better prepare for a more secure financial future by assessing their needs and providing appropriate solutions through term life insurance, which we underwrite, and mutual funds, annuities and other financial products, which we distribute primarily on behalf of third parties. In addition, Primerica provides an entrepreneurial full- or part-time business opportunity for individuals seeking to earn income by distributing the company’s financial products. We insure more than 4.3 million lives and approximately 2 million clients maintain investment accounts with us. Primerica is a member of the Russell 2000 stock index and is traded on The New York Stock Exchange under the symbol “PRI.”