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February 20th, 2018

Domo Arigato, Mr. Roboto: The Future of Chatbots

As Artificial Intelligence and Natural Language Processing continue to improve, chatbots have become increasingly prevalent in Business To Consumer settings. Not only does the chatbot help improve customer satisfaction, but it also provides cost efficiencies and secures companies as a forward-thinking and relevant business. In our infographic, we take a look at the statistics behind the growth of chatbots and how instrumental they are in improving customer service.

To download the full-size infographic, click here or on the image below.