March 20, 2017

National Grid Upgrades Storm Center™ Map Just in Time

National Grid has upgraded to the newest version of Storm Center™ across all three service territories: Massachusetts, New York, and Rhode Island. The upgraded KUBRA Storm Center product delivers the same functionality and data presentation as its predecessor while also including an upgraded user interface, new Google Maps base, and responsive design. The new map is… Continue reading

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February 28, 2017

Con Edison Storm Center™ Upgrade Includes Political Boundaries, Premise Layer

Just in time for the newest round of winter storms, Con Edison has upgraded to the latest enterprise-level version of KUBRA Storm Center™. The upgraded outage map includes all that the new Storm Center 4 has to offer, such as an upgraded user interface, new Google Maps base, and responsive design. Storm Center also includes… Continue reading

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December 29, 2016

AEP Launches New Outage Maps for its Customers

American Electric Power (AEP) has launched new power outage maps for customers of AEP Ohio, AEP Texas, Appalachian Power, Indiana Michigan Power, Kentucky Power, Public Service Company of Oklahoma (PSO), and Southwestern Electric Power Company (SWEPCO). AEP chose to implement separate maps for each of its seven operating companies using the KUBRA Storm Center outage… Continue reading

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December 22, 2016

Central Hudson Upgrades Notifi and Storm Center

Based in Poughkeepsie, New York, Central Hudson Gas & Electric Corporation serves approximately 300,000 electric customers in the Mid-Hudson River Valley. On December 7, 2016, Central Hudson implemented upgrades to its latest KUBRA products: Notifi, Storm Center, and the Administrative Console. The company has also transitioned Storm Center from its on-premise resources to KUBRA’s EnergySuite… Continue reading

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December 1, 2016

PSEG Long Island Deploys New Storm Center Update

PSEG Long Island recently released a new upgrade to its Storm Center power outage map. The last design update was made in January 2014, and both the previous and current map display outages by location, county, or municipality. The map is mobile-friendly and gives users the ability to view the number of customers affected, the… Continue reading

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February 25, 2015

Infographic – Four Utility Customer Communication Trends of 2014

In a blog post published in January 2015, we identified four key trends that made 2014 the most active and exciting year in utility customer communications the industry has experienced. Our infographic below highlights the key details about these trends. You can also read more about these trends in our January blog post.   To… Continue reading

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