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September 14, 2017

Customers Visit Outage Maps 3.6 Million Times, Receive 1.3 Million Alerts During Hurricane Irma

Hurricane Irma affected a wide swath of land in the Atlantic, as it first swept through many of the Caribbean Islands before moving through the length of Florida. The massive storm covered almost the entire Florida peninsula and turned into a tropical depression as it passed north through Georgia. The storm made landfall in the… Continue reading

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September 5, 2017

KUBRA Strengthens Resources in Advance of Hurricane Irma

Right on the heels of Hurricane Harvey, Hurricane Irma has transformed into a Category 5 storm and is expected to hit the Caribbean islands on Wednesday, September 6, according to CNN. The storm is one of the strongest storms to hit the Atlantic, and currently has maximum sustained winds of 185 mph. Although the path… Continue reading

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August 31, 2017

KUBRA Responds to Aftermath of Hurricane Harvey

Hurricane Harvey originally made landfall in Texas as a Category 4 storm on August 25, 2017 and has set a U.S. record for rainfall from a single storm at 51 inches of rain so far. The National Hurricane Center is predicting additional rain as the storm moves into southwestern Louisiana and western Kentucky. The storm… Continue reading

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August 25, 2017

KUBRA Prepares Outage Communications Systems for Hurricane Harvey

Hurricane Harvey is quickly approaching Texas and Louisiana, and is expected to hit landfall late on August 25, or early August 26, according to the National Hurricane Center. The Hurricane is predicted to strengthen to a Category 3, and will heavily impact South Texas. KUBRA has many clients located in the region who will be… Continue reading

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August 22, 2017

Case Study: National Grid Upgrades Customer Communications

National Grid recently improved their customer communications solutions by upgrading both their Storm Center™ outage map and StormText™ KUBRA solutions. The upgrades were launched with the goal of providing customers with more outage information, increasing the number of users for both solutions, and improving customer satisfaction. The outage map implementation included an upgrade to the… Continue reading

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July 18, 2017

Austin Energy Keeps Users Informed With New Outage Map and Alerts

KUBRA is proud to announce that on July 9, 2017, Austin Energy went live with a new Storm Center outage map and Notifi alerts and preference management system. The new Storm Center outage map is accessible on the Austin Energy website, and can be viewed on both desktop and mobile devices. “Our customers told us they wanted a solution… Continue reading

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