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August 22, 2017

Case Study: National Grid Upgrades Customer Communications

National Grid recently improved their customer communications solutions by upgrading both their Storm Center™ outage map and StormText™ KUBRA solutions. The upgrades were launched with the goal of providing customers with more outage information, increasing the number of users for both solutions, and improving customer satisfaction. The outage map implementation included an upgrade to the… Continue reading

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March 20, 2017

National Grid Upgrades Storm Center™ Map Just in Time

National Grid has upgraded to the newest version of Storm Center™ across all three service territories: Massachusetts, New York, and Rhode Island. The upgraded KUBRA Storm Center product delivers the same functionality and data presentation as its predecessor while also including an upgraded user interface, new Google Maps base, and responsive design. The new map is… Continue reading

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