Hear What Our Customers Have to Say About KUBRA

Hear why more than 365 clients use KUBRA solutions to help improve customer experiences at their organizations.

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Hear What Our Customers Have to Say About KUBRA

Hear why more than 365 clients use KUBRA solutions to help improve customer experiences at their organizations.

Watch Now

KUBRA is proud to be named a Great Place to Work-Certified company in the US and Canada

We’re so happy to hear that our employees consistently have a positive experience at KUBRA.

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KUBRA is proud to be named a Great Place to Work-Certified company in the US and Canada

We’re so happy to hear that our employees consistently have a positive experience at KUBRA.

Learn More

iConnect 2020

Join us for our tenth annual iConnect conference on April 6-8 in Scottsdale, AZ. The conference will feature inspiring keynotes, informative utility-presented sessions, collaborative workshops, training sessions, and more!

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iConnect 2020

Join us for our tenth annual iConnect conference on April 6-8 in Scottsdale, AZ. The conference will feature inspiring keynotes, informative utility-presented sessions, collaborative workshops, training sessions, and more!

Learn More

Enhance Customer Satisfaction with Artificial Intelligence

KUBRA IQ lets customers interact via Amazon Alexa, Google Home, text messaging, and web chatbots using everyday language.

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Enhance Customer Satisfaction with Artificial Intelligence

KUBRA IQ lets customers interact via Amazon Alexa, Google Home, text messaging, and web chatbots using everyday language.

Learn More

Announcement:

Tony Hawk to Keynote iConnect 2020

What will customer experience management solutions do for you?

Improve Customer Satisfaction

Exceed customer expectations by providing the timely information they need and the self-service tools they want.

Reduce Costs

Optimize operational efficiency and maximize collections with the latest payment technologies and communication channels.

Ensure Compliance

Make sure you’re complying with the ever-changing rules for data handling and communications.

Testimonials

Penni McLean-Conner – Chief Customer Officer, Eversource

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Rich Brewer – Director of Revenue Operations, Chesapeake Utilities

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Kat Marden – Senior Program Manager, Exelon Corporation

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Why KUBRA

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Industries We Serve

Utilities

Provide customers the information they need about outages, billing, and payments, as well as self-service tools for managing accounts and energy usage.

Insurance

Manage billing and payments and communicate more effectively with policyholders. At the same time, give your agents the information they need with alerts and document retrieval tools.

Government

Offer tools for managing payments and reporting issues in your area. Use alerts to keep citizens informed and digital document retrieval tools to keep employees up to date.

Recent Blog Posts

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Does this sound familiar to you? It’s a typical day at a busy call center.… Continue reading


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What do customers want from their utility? A recent JD Power study supports what we’ve… Continue reading


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We’ve seen it all before. The printers are still warm after a busy two-day print… Continue reading


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