July 21, 2020
NEW Podcast Episode! How To Add Disney-Like Magic To Your Customer Experience
Magical experiences need not be confined to Disney theme parks. With the right strategies and a company-wide commitment to building customer loyalty, you too have the ability to create experiences for your customers that leave a lasting impression.
On Experience Better: The CX Podcast™, we chat with Lenn Millbower, a consultant and former Disney employee, about how Disney has accomplished what few have – the ability to create a brand that consistently delivers magical experiences to all of its customers. Experiences so memorable they create lifelong customer loyalty.