January 17, 2017

Golden State Water Company Continues to Put Customers First with Enhanced Payment Options

Customer experience was a top priority this December when Golden State Water partnered with KUBRA® to launch KUBRA EZ-PAY®, an on-demand payment solution that offers clients easy and convenient ways to pay their bills.

KUBRA EZ-PAY has elevated Golden State Water’s payment options to offer their customers five simple ways to pay their water bill using their preferred payment type. Golden State Water customers can now pay their water bills with a credit card, debit card, check, or even cash, either online, by telephone, or in-person, delivering payment support that customers can depend on.

Golden State Water Company website listing payment options

Customers looking to make an online payment can access KUBRA EZ-PAY by visiting the Golden State Water website or by downloading the mobile app available in the iTunes and Android app stores. Electronic Fund Transfers and automatic payments are also accepted by Golden State Water.

Customers who prefer to pay in-person or with cash can do so at customer service office locations or a local retail store. The introduction of retail cash payments allows for customers to pay at 7-Eleven, Family Dollar, or Ace Express using a printed or mobile EZ-Payslip™ generated on the Golden State Water website. Payments by mailing a check and by telephone are also available to Golden State Water customers.

Map of KUBRA EZ-PAY cash payment locations for Golden State Water customers

Discover all five easy and convenient ways to pay your Golden State Water bill by watching the following video: