December 14, 2020

KUBRA Announces Dates and Location for iConnect 2021 Conference

Tempe, Arizona – KUBRA, the leading customer experience management solution provider, recently announced the details of its eleventh annual iConnect Client Conference. On October 4-6, 2021, KUBRA will host iConnect 2021 at the Westin Hilton Head Island Resort & Spa, in Hilton Head, SC.

This year, the conference will feature skateboarding legend Tony Hawk as the special keynote speaker. Known the world over as one of the most influential skaters of all time, Tony has made an immeasurable impact on the sport’s visibility and popularity. He has also turned a business that began out of the trunk of his car into an incredibly diverse billion dollar empire. Tony’s commitment to staying true to his authentic self has allowed him to form deep connections with his fans and create a legion of loyal customers. 

Conference attendees will be captivated by industry-leading speakers, utility-presented case studies, exciting KUBRA product updates, and engaging networking events including a Client Appreciation Dinner and early arriver social events unique to Hilton Head. KUBRA will also announce the winners of its annual Experience Better Awards that recognize client projects that exceed the norm in the areas of innovation, delivery speed, customer engagement, and overall effort.

“iConnect is a one-of-a-kind event that gives North American utilities the opportunity to share their experiences and discuss the challenges they encounter in improving customer satisfaction in an informal and collaborative setting,” said KUBRA President and CEO Rick Watkin. “It also allows our clients and partners a hands-on environment where they can learn about our solutions, attend training sessions with members of our team, network with industry peers, and share their ideas about how we can continue to improve and optimize our solutions for the future.” 

At iConnect 2021, you can expect to: 

  • Connect and collaborate with industry leaders and innovators in unique networking events and breakout sessions. 
  • Hear about new solutions from KUBRA and help guide the direction of KUBRA solutions to support your goals.
  • Become an expert in your KUBRA products by participating in instructive training sessions. 
  • Explore all that Hilton Head has to offer, from white sand beaches to world-class golf courses, to delectable cuisine. 

Registration for iConnect 2021 will open on February 22, 2021. To learn more about the conference, visit


KUBRA provides customer experience management solutions to some of the largest utility and government entities across North America. Our portfolio includes billing and payment, mapping, mobile apps, proactive communications, and artificial intelligence solutions for customers. KUBRA services reach over 40% of households in the U.S. and Canada. KUBRA is an operating subsidiary of the Hearst Corporation. Visit for more information.