September 30, 2011
Santee Cooper launches online outage maps and outage reporting with Storm Center
Santee Cooper is now offering their customers near real time outage information with iFactor Consulting’s Storm Center product. Storm Center, an interactive outage map available on Santee Cooper’s website (http://stormcenter.santeecooper.com) and also accessible on smartphones, displays both individual outages and outage summary information by county. The map provides users with critical details for outages, including number of customers affected and estimated restoration time. Santee Cooper customers can also use the site to report outages and check outage status. With Storm Center, customers, the media, emergency responders, and public officials have quick and easy access to vital outage information 24 hours a day. “During storms and other outage times, we understand customers want to know Santee Cooper is not only aware of the outage, but that we are actively working to safely restore power,” said Mike Poston, vice president of retail operations. “This tool helps put the critical info they need right at their fingertips.” Santee Cooper is South Carolina’s state-owned electric and water utility, and the state’s largest power producer. The ultimate source of electricity for 2 million South Carolinians, Santee Cooper is dedicated to being the state’s leading resource for improving the quality of life for the people of South Carolina. For more information, visit www.santeecooper.com.