Case Studies

November 26, 2019

SFPUC Provides a Better Payment Experience to Underserved Customers with KUBRA’s Retail Cash Payment Solution

The San Francisco Public Utilities Commission (SFPUC) provides 24/7 water, wastewater and power services to… Continue reading

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September 12, 2019

Georgia Power Enhances Customer Satisfaction with Automatic Surveys

Georgia Power is the largest electric subsidiary of Southern Company. Serving 2.6 million customers, the… Continue reading

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June 13, 2019

City of Long Beach Turns to KUBRA EZ-PAY to Meet On-Demand Payment Needs

Home to approximately 470,000 people, the innovative City of Long Beach offers all the world-class… Continue reading

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May 7, 2019

PNG Revives Credit Card Acceptance with KUBRA EZ-PAY

Pacific Northern Gas Ltd. (PNG) has owned and operated a natural gas transmission and distribution system… Continue reading

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February 19, 2019

SMECO Deploys KUBRA IQ Chatbots to Improve Customer Experience

Southern Maryland Electric Cooperative (SMECO) provides electric service to all of Charles and St. Mary’s… Continue reading

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October 23, 2018

Atmos Energy Sets Sights on Customer Satisfaction with a Document Redesign

Atmos Energy Corporation is one of the largest natural gas-only utilities in the United States.… Continue reading

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