Infographics

August 8, 2019

The Top 5 Mobile App Features Your Utility Needs

When it comes to your utility‚Äôs mobile app, customers have high expectations. After all, an… Continue reading

Continue Reading
July 31, 2019

Making a Business Case for Utility Mobile Apps

Utilities with mobile apps have been shown to increase customer loyalty and cut costs. That’s why we made a business case for mobile apps to see if it’s the right fit for your utility. Read our infographic to check out our findings.

Continue Reading
July 9, 2019

What Type of Customer Prefers to Pay by Credit Card?

Every utility serves an array of different customer types. Some customers prefer to pay their… Continue reading

Continue Reading
June 27, 2019

What Citizens Want: Billing Behaviors and Attitudes

KUBRA recently surveyed over 1,000 American citizens to learn about their billing and payment preferences… Continue reading

Continue Reading
June 18, 2019

Field Guide: Tips for Promoting Self-Service Solutions

Promoting your self-service solutions to your customers can be a daunting task. From keeping your… Continue reading

Continue Reading
May 29, 2019

Shedding a Light on Incident Maps

From repeat calls to customer services lines, to truck rolls from duplicate reports of incidents,… Continue reading

Continue Reading
1 2 3 4