This white paper reviews upcoming trends in the tech, utility, and customer experience sectors, and… Continue reading →

This white paper gives recommendations to utilities deciding whether to support debit and credit card payments… Continue reading →

In this white paper, we provide information on the benefits for utilities of harnessing native mobile apps as a customer contact channel. 

This white paper provides information on the benefits for utilities of harnessing text messaging as an additional customer contact chann

This white paper by UBDAWG will help you learn about what you can do to make energy management easier for your organization and its customers.

Preference management has become a popular topic in the utility industry, but it’s easy to… Continue reading →