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February 19th, 2019

SMECO Deploys KUBRA IQ Chatbots to Improve Customer Experience

Southern Maryland Electric Cooperative (SMECO) provides electric service to all of Charles and St. Mary’s counties, with the exception of the northern tip of Calvert County and the southern portion of Prince George’s County.

This case study discusses the recent implementation of KUBRA IQ Chatbots to enhance the customer experience on Facebook Messenger, Amazon Alexa, Twitter, and SMS text messaging.

Please complete the form below to download the case study.

Southern Maryland Electric Cooperative (SMECO) provides electric service to all of Charles and St. Mary’s counties, with the exception of the northern tip of Calvert County and the southern portion of Prince George’s County.

This case study discusses the recent implementation of KUBRA IQ Chatbots to enhance the customer experience on Facebook Messenger, Amazon Alexa, Twitter, and SMS text messaging.

Please complete the form below to download the case study.