July 9th, 2019

What Type of Customer Prefers to Pay by Credit Card?

Every utility serves an array of different customer types. Some customers prefer to pay their monthly bill with cash, some with check, and some prefer to use a credit card. The ability to offer customers a variety of payment options will give any utility the advantage when it comes to providing a better customer experience, but it can be challenging to know which customers will respond the best to communications promoting credit card payments. In our latest infographic, we share details from our recent Consumer Billing Report about your customers who prefer to pay by credit card.

Click here or on the image below to gain a better understanding of who makes up the credit card-preference customer.