Revitalizing Print Communications with a Document Redesign

The constant change to the payment landscape and utility customer expectations is driving utilities to assess all customer communication channels, including print. A document redesign presents an opportunity to modernize, simplify, and unify customer-facing invoices, dunning notices, and other print communications to offer a greater customer experience.

We invite you to view our new webinar to discover how a document redesign can revitalize your print communications and hear from the country’s largest, fully-regulated, natural-gas-only distributor about their redesign experience.

Whether your company can benefit from full-color print to highlight critical information or a modern, uncomplicated layout to reduce inbound calls, this webinar is for you.

In this webinar, you will:

• Gain an understanding of what prompts a document redesign and how it can remedy common customer pain points.
• Receive an overview of document redesign and what it entails
• Learn about one utility’s experience with a document redesign project with KUBRA

Complete the following form to access the webinar recording.