January 16th, 2018

AI, Millennials, and New Competition: Trends to Watch in 2018

As the new year continues speeding forward, it’s important to both reflect on past trends and look towards the future of the utility industry. The coming year looks poised to bring with it continuing tech changes in the Artificial Intelligence field, rising security concerns, new competition and more.

In our white paper, we take a look at these trends, as well as discuss what utilities can do to prepare now, and how they can use these industry changes to their advantage.

To read the full white paper, fill out the form below.

From increasingly elegant Artificial Intelligence solutions to more competition than ever before, the utility industry is facing a change in industry standards regarding customer experience and satisfaction. While some changes such as rising security concerns and TCPA legislation can seem like a cause for concern at first glance, there are plenty of ways that utilities can rise to the challenge and emerge stronger and more in-tune with their customers than ever before.

To download the white paper, click here or on the image below.