Posts Tagged "iFactor Mobile Apps"

May 24, 2016

SMECO Honored as CS Week Expanding Excellence Award Finalist for Customer Portal Developed with iFactor

Southern Maryland Electric Cooperative (SMECO) was selected as a finalist for a 2016 Expanding Excellence… Continue reading

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January 29, 2015

iFactor Clients Earn Top Scores in 2014 JD Power Utility Business Customer Satisfaction Survey

According to a recent press release from JD Power, electric utilities experienced the highest customer… Continue reading

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January 14, 2015

Year in Review: iFactor Identifies Four Utility Customer Communication Trends of 2014

TEMPE, Arizona (January 14, 2015) – Today, utility customer communication solution provider iFactor looks back… Continue reading

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August 5, 2014

Pepco Holdings Connects Customers to New Self-Service Tools with iFactor Mobile App

TEMPE, Arizona (August 5, 2014) – Pepco Holdings Inc. (PHI) recently released a new mobile app… Continue reading

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June 30, 2014

Using Mobile Technology to Increase Participation in Demand Response Programs

According to a 2014 Q1 survey by research firm Parago, only 14% of Americans participate… Continue reading

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June 5, 2014

Green Mountain Power Tests Smart Grid Program, Aims to Improve Customer Satisfaction

TEMPE, Arizona (June 5, 2014) – Vermont utility company Green Mountain Power recently launched a… Continue reading

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