Posts Tagged "Smeco"

April 25, 2019

KUBRA Announces Utility Award Winners at iConnect 2019

KUBRA announced the winners of its utility client awards during our recent iConnect 2019 client… Continue reading

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November 20, 2017

SMECO Improves Customer Service with Upgraded Alerts and Mobile App

SMECO has been continuously working to provide great customer experiences and has developed many different… Continue reading

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May 24, 2016

SMECO Honored as CS Week Expanding Excellence Award Finalist for Customer Portal Developed with iFactor

Southern Maryland Electric Cooperative (SMECO) was selected as a finalist for a 2016 Expanding Excellence… Continue reading

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February 2, 2016

SMECO Updates Outage Communication Tools to Provide Additional Features for Customers

In December 2015, SMECO completed a new customer portal that gives its customer-members a single… Continue reading

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February 17, 2015

SMECO Adds Billing and Payment Messages to Text Message Offering for Customers

In December 2014, Southern Maryland Electric Cooperative (SMECO) added billing and payment messages to its… Continue reading

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March 11, 2014

iFactor Launches Customer Communication Solutions for United Illuminating, Green Mountain Power, and SMECO

iFactor Consulting is pleased to announce that the fourth quarter of 2013 included launches of… Continue reading

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