Posts Tagged "Text Messages"

March 8, 2013

FirstEnergy Corp. Launches Notifi for Alerts and Text Messaging to Customers

On Thursday, March 7, FirstEnergy Corp. went public with the launch of an alert and… Continue reading

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November 5, 2012

Oncor shares about their deployment of Storm Center & Notifi, two of iFactor’s premier programs

Oncor announced two new communications channels provided by iFactor’s EnergySuite and an updated version of… Continue reading

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April 12, 2011

Smartphone adoption rates aren’t slowing down

2010 was an exciting year for the mobile device industry, and 2011 is shaping up… Continue reading

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December 13, 2009

Act Now! SMS Interface Leads the Future of Customer Service

Companies have been making an effort to automate customer service for many years. Two obstacles… Continue reading

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November 10, 2009

Entergy Unveils My Account Anywhere

Entergy has made their new My Account Anywhere solution available to customers. This new system,… Continue reading

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October 6, 2009

Using Text Messages for Outage Communications

The use of text messaging to communicate with customers is a new technique, at least when compared… Continue reading

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