Customer Experiences
are the Foundation of
Customer Satisfaction

From online payments to proactive alerts, web maps, mobile apps, and printed documents, we make customer experiences more efficient and impactful.

Announcement: KUBRA Announces Enhanced Proactive Solution for Utilities to Enroll Existing Contacts for Critical Messaging

What will customer experience management solutions mean to you?

Improved Customer
Satisfaction

Exceed customer expectations by providing the timely information they need and the self-service tools they want.

Reduced
Costs

Optimize operational efficiency and maximize collections with the latest payment technologies and communication channels.

Better
Compliance

Ensure you’re complying with the ever-changing rules for data handling and communications with KUBRA solutions.

Utilities

Provide customers the information they need about outages, billing, and payments, as well as self-service tools for managing accounts and energy usage.

Insurance

Manage billing and payments and communicate more effectively with policyholders. At the same time, give your agents the information they need with alerts and document retrieval tools.

Government

Offer tools for managing payments and reporting issues in your area. Use alerts to keep citizens informed and digital document retrieval tools to keep employees up to date.

Schedule a Demo Today

Recent Blog Posts

PSEG Long Island Deploys New Storm Center Update

December 1, 2016
PSEG Long Island recently released a new upgrade to its Storm Center power outage map. The last design update was made in January 2014, and both the previous and current map display outages by location, county, or municipality. The map is mobile-friendly and gives users the ability to view the number of customers affected, the… Continue reading

Don’t Miss iConnect 2017 in San Diego, CA!

November 21, 2016
KUBRA Client Conference – March 27-29, 2017 Join us for our Seventh Annual iConnect Conference in San Diego, California! We’re planning for great speakers, lots of networking opportunities, and plenty of sand and surf. It’s going to be a memorable event full of learning, networking, and fun – are you in?   At iConnect 2017, you can… Continue reading

Recent Tweets

KUBRA

KUBRA @KUBRAway // 92h

Swing by the KUBRA table @ the EUCI #utilities preferred communication conference in New Orleans today - you might… twitter.com/i/web/status/8…

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KUBRA @KUBRAway // 97h

Don't mind us - just beaming with pride. "@PSEGLI's New Power #Outage Map Lights Up With Information." Read here: ow.ly/MKfX306PDiP

KUBRA

KUBRA @KUBRAway // 120h

Congratulations to @GoldenStateH2O on its new online, #mobile, & cash payment options w/ KUBRA EZ-PAY™. goo.gl/3Wjo7j