Customer Experiences
are the Foundation of
Customer Satisfaction

From online payments to proactive alerts, web maps, mobile apps, and printed documents, we make customer experiences more efficient and impactful.

Announcement: KUBRA named one of 25 Amazing Tech Companies Hiring in Toronto by Indeed

What will customer experience management solutions mean to you?

Improved Customer
Satisfaction

Exceed customer expectations by providing the timely information they need and the self-service tools they want.

Reduced
Costs

Optimize operational efficiency and maximize collections with the latest payment technologies and communication channels.

Better
Compliance

Ensure you’re complying with the ever-changing rules for data handling and communications with KUBRA solutions.

Utilities

Provide customers the information they need about outages, billing, and payments, as well as self-service tools for managing accounts and energy usage.

Insurance

Manage billing and payments and communicate more effectively with policyholders. At the same time, give your agents the information they need with alerts and document retrieval tools.

Government

Offer tools for managing payments and reporting issues in your area. Use alerts to keep citizens informed and digital document retrieval tools to keep employees up to date.

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Recent Blog Posts

Austin Energy Keeps Users Informed With New Outage Map and Alerts

July 18, 2017
KUBRA is proud to announce that on July 9, 2017, Austin Energy went live with a new Storm Center outage map and Notifi alerts and preference management system. The new Storm Center outage map is accessible on the Austin Energy website, and can be viewed on both desktop and mobile devices. “Our customers told us they wanted a solution… Continue reading

KUBRA to Partner with PCI Security Standards Council to Improve Payment Data Security Worldwide

July 12, 2017
Tempe, AZ — KUBRA, a leading customer experience management solution provider that delivers payment services to some of the largest utility, insurance and government entities, announced today that it has joined the PCI Security Standards Council as a new Participating Organization. KUBRA will work with the Council to achieve and improve payment data security worldwide… Continue reading

Recent Tweets

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KUBRA @KUBRAway // 2h

Celebrate w/ us! This month we're sharing 25 #futureforward #gamechangers in honor of our anniversary. Learn more @… twitter.com/i/web/status/8…

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KUBRA @KUBRAway // 71h

Calling all @DPLToday #utility customers! Enroll in paperless e-billing today & be entered to win an iPad Pro:… twitter.com/i/web/status/8…

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KUBRA @KUBRAway // 73h

#Gamechanger #15: Learn what #futureforward means to the @KUBRAway team at ow.ly/SXPw30dbFFH. https://t.co/BNJGfNdkJp