Request a Demo

Customer Experiences
are the Foundation of
Customer Satisfaction

From online payments to proactive alerts, web maps, mobile apps, and printed documents, we make customer experiences more efficient and impactful.

Announcement: KUBRA Storm Center 5 Outage Map Provides Crucial Insights During Dangerous Weather

What will customer experience management solutions mean to you?

Improved Customer

Exceed customer expectations by providing the timely information they need and the self-service tools they want.

Reduced Costs

Optimize operational efficiency and maximize collections with the latest payment technologies and communication channels.

Better Compliance

Ensure you’re complying with the ever-changing rules for data handling and communications with KUBRA solutions.


Provide customers the information they need about outages, billing, and payments, as well as self-service tools for managing accounts and energy usage.


Manage billing and payments and communicate more effectively with policyholders. At the same time, give your agents the information they need with alerts and document retrieval tools.


Offer tools for managing payments and reporting issues in your area. Use alerts to keep citizens informed and digital document retrieval tools to keep employees up to date.

Get to Know Our Solutions

Recent Blog Posts

New Infographic Reveals True Impact of a Data Breach

June 13, 2018
According to SSiC analytics, businesses within the manufacturing, healthcare, and utilities industries rank among the top five industries most at risk for cyber attacks. Needless to say, that’s not great news. The impacts of a data breach are damaging to a company and its customers—and looking at these consequences square in the face is critical… Continue reading

Taking a Look at Data Breaches - Tokenization vs. Encryption

June 7, 2018
In 2017, the occurrence of major data breaches escalated so quickly that it is no surprise industries who manage customer payments are showing a keen interest in payment data security in 2018. The challenges many utilities face is understanding how payment solution providers are protecting their customer data and determining whether the measures they are… Continue reading

Recent Tweets

Minnesota Power

Minnesota Power @mnpower // 1h

Crews have been dispatched to restore power to about 450 customers in Clarissa. The ESTIMATED restoration time is 1……


KUBRA @KUBRAway // 68h

Check out our new video to see what security elements make KUBRA #billing & #payment solutions the most secure in t……

Minnesota Power

Minnesota Power @mnpower // 71h

Strong thunderstorms moving through northern Minnesota/Twin Ports have left about 1,900 customers without power. O……