Customer Experiences
are the Foundation of
Customer Satisfaction

From online payments to proactive alerts, web maps, mobile apps, and printed documents, we make customer experiences more efficient and impactful.

Announcement: KUBRA Celebrates 25 Years

What will customer experience management solutions mean to you?

Improved Customer

Exceed customer expectations by providing the timely information they need and the self-service tools they want.


Optimize operational efficiency and maximize collections with the latest payment technologies and communication channels.


Ensure you’re complying with the ever-changing rules for data handling and communications with KUBRA solutions.


Provide customers the information they need about outages, billing, and payments, as well as self-service tools for managing accounts and energy usage.


Manage billing and payments and communicate more effectively with policyholders. At the same time, give your agents the information they need with alerts and document retrieval tools.


Offer tools for managing payments and reporting issues in your area. Use alerts to keep citizens informed and digital document retrieval tools to keep employees up to date.

Schedule a Demo Today

Recent Blog Posts

Indianapolis Power and Light Company Takes Self-Service to New Heights with Indoor and Outdoor Kiosks

April 20, 2017
On March 30, 2017, Indianapolis Power and Light Company (IPL) deployed new self-service kiosks at their Customer Service Center, powered by the KUBRA EZ-PAY® on-demand payment application. In a recently published press release about the launch of their new payment solution, Rafael Sanchez, the President and CEO of IPL, spoke about the driving force behind… Continue reading

Dominion Municipal Portal Grants Users Unique Insight Into Outages

April 13, 2017
KUBRA is proud to announce the launch of the Dominion Municipal Portal. Released in March 2017, the portal uses the KUBRA iShare product to offer authorized municipal and military users access to an interactive outage map and the ability to communicate directly with Dominion about outages in their area. When a user registers an account… Continue reading

Recent Tweets


KUBRA @KUBRAway // 56h

Happy #EarthDay everyone & a BIG congratulations to our #utility clients listed as the 2017 environmental champions……


KUBRA @KUBRAway // 97h

We love this reminder from our #iConnect17 client award winner! #utility #mobile #outage #map #solutions…


HEARST @Hearst // 100h

.@KUBRAway celebrates its 25th anniversary with the future forward campaign.