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Customer Experiences
are the Foundation of
Customer Satisfaction

From online payments to proactive alerts, web maps, mobile apps, and printed documents, we make customer experiences more efficient and impactful.

Announcement: 2018 Trends White Paper Takes a Look at Emerging Technology, Competition, and the Millennial Population

What will customer experience management solutions mean to you?

Improved Customer
Satisfaction

Exceed customer expectations by providing the timely information they need and the self-service tools they want.

Reduced
Costs

Optimize operational efficiency and maximize collections with the latest payment technologies and communication channels.

Better
Compliance

Ensure you’re complying with the ever-changing rules for data handling and communications with KUBRA solutions.

Utilities

Provide customers the information they need about outages, billing, and payments, as well as self-service tools for managing accounts and energy usage.

Insurance

Manage billing and payments and communicate more effectively with policyholders. At the same time, give your agents the information they need with alerts and document retrieval tools.

Government

Offer tools for managing payments and reporting issues in your area. Use alerts to keep citizens informed and digital document retrieval tools to keep employees up to date.

Request a Live Demo Today

Recent Blog Posts

2018 Trends White Paper Takes a Look at Emerging Technology, Competition, and the Millennial Population

January 16, 2018
The utility industry has long enjoyed a steady, reliable marketplace and predictable customer expectations. However, as technology continues to evolve at an ever increasing rate, it’s bringing the utility industry along with it. Technology has long played a driver in ongoing changes for many industries, and the utility industry is no different. Emerging technology encourages… Continue reading

New KUBRA Webinar – Revitalizing Print Communications with a Document Redesign

January 16, 2018
The start of a new year gets people thinking about how they can improve upon the previous year, and lifestyle changes always seem to top the list – eat healthier, become more active, give up bad habits, learn a new skill, and the list goes on. But why are New Year resolutions reserved for the… Continue reading

Recent Tweets

Mississippi Power

Mississippi Power @MS_Power // 3h

Stay connected during storms and winter weather. Receive outage alerts straight to your phone. To sign up, text REG… twitter.com/i/web/status/9…

Entergy Texas

Entergy Texas @EntergyTX // 5h

As of 8 am, there are around 600 customers without power across the Entergy Texas region due to winter weather. Mon… twitter.com/i/web/status/9…

KUBRA

KUBRA @KUBRAway // 7h

Document refresh can benefit your company & improve customer relations. Learn more & register for the webinar on 1/… twitter.com/i/web/status/9…