are the Foundation of
From online payments to proactive alerts, web maps, mobile apps, and printed documents, we make customer experiences more efficient and impactful.
KUBRA provides more than 1 billion customer experience interactions annually through deployments at more than 325 utility, insurance, and government clients.
What will customer experience management solutions mean to you?
Exceed customer expectations by providing the timely information they need and the self-service tools they want.
Optimize operational efficiency and maximize collections with the latest payment technologies and communication channels.
Ensure you’re complying with the ever-changing rules for data handling and communications with KUBRA solutions.
Provide customers the information they need about outages, billing, and payments, as well as self-service tools for managing accounts and energy usage.
Manage billing and payments and communicate more effectively with policyholders. At the same time, give your agents the information they need with alerts and document retrieval tools.
Offer tools for managing payments and reporting issues in your area. Use alerts to keep citizens informed and digital document retrieval tools to keep employees up to date.
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Recent Blog Posts
2018 Trends White Paper Takes a Look at Emerging Technology, Competition, and the Millennial Population
New KUBRA Webinar – Revitalizing Print Communications with a Document Redesign
Mississippi Power @MS_Power // 3h
Stay connected during storms and winter weather. Receive outage alerts straight to your phone. To sign up, text REG… twitter.com/i/web/status/9…
Entergy Texas @EntergyTX // 5h
As of 8 am, there are around 600 customers without power across the Entergy Texas region due to winter weather. Mon… twitter.com/i/web/status/9…
KUBRA @KUBRAway // 7h
Document refresh can benefit your company & improve customer relations. Learn more & register for the webinar on 1/… twitter.com/i/web/status/9…