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Customer Experiences
are the Foundation of
Customer Satisfaction

From online payments to proactive alerts, web maps, mobile apps, and printed documents, we make customer experiences more efficient and impactful.

Announcement: New KUBRA Webinar - Mapping Storm Restoration in Hurricane Season 2017

What will customer experience management solutions mean to you?

Improved Customer

Exceed customer expectations by providing the timely information they need and the self-service tools they want.


Optimize operational efficiency and maximize collections with the latest payment technologies and communication channels.


Ensure you’re complying with the ever-changing rules for data handling and communications with KUBRA solutions.


Provide customers the information they need about outages, billing, and payments, as well as self-service tools for managing accounts and energy usage.


Manage billing and payments and communicate more effectively with policyholders. At the same time, give your agents the information they need with alerts and document retrieval tools.


Offer tools for managing payments and reporting issues in your area. Use alerts to keep citizens informed and digital document retrieval tools to keep employees up to date.

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Recent Blog Posts

KUBRA Webinar Recaps Hurricane Season 2017

November 7, 2017
Tempe, Arizona (November 7, 2017) — KUBRA, the leading provider of customer experience management solutions, recently announced the dates for its upcoming webinars on “Mapping Storm Restoration in Hurricane Season 2017.” The webinars will cover the impact of recent storms and how power outage maps were used by utilities in the affected areas. KUBRA will… Continue reading

Infographic: Plotting Your Customer Experience Course

November 3, 2017
Utility maps have continued to grow in popularity and in necessity.  Outage maps allow utilities to save money and communicate conveniently, while simultaneously increasing customer satisfaction. Within the industry, 90% of utilities offer outage maps to their customers. Ensuring that these maps are built efficiently, offer the most relevant information, and are easily accessed by… Continue reading

Recent Tweets


KUBRA @KUBRAway // 20h

Who is the #utility customer of 2018? Check out our new infographic for a look @ important trends & preferences:……


KUBRA @KUBRAway // 46h

Learn about key #mapping restoration efforts during the 2017 #hurricane season. Register now for tomorrow's webinar……


KUBRA @KUBRAway // 49h

Download our new infographic to learn how to plot your customer experience course. #outage #map #utility…