Customer Experiences
are the Foundation of
Customer Satisfaction

From online payments to proactive alerts, web maps, mobile apps, and printed documents, we make customer experiences more efficient and impactful.

Announcement: KUBRA named one of 25 Amazing Tech Companies Hiring in Toronto by Indeed

What will customer experience management solutions mean to you?

Improved Customer
Satisfaction

Exceed customer expectations by providing the timely information they need and the self-service tools they want.

Reduced
Costs

Optimize operational efficiency and maximize collections with the latest payment technologies and communication channels.

Better
Compliance

Ensure you’re complying with the ever-changing rules for data handling and communications with KUBRA solutions.

Utilities

Provide customers the information they need about outages, billing, and payments, as well as self-service tools for managing accounts and energy usage.

Insurance

Manage billing and payments and communicate more effectively with policyholders. At the same time, give your agents the information they need with alerts and document retrieval tools.

Government

Offer tools for managing payments and reporting issues in your area. Use alerts to keep citizens informed and digital document retrieval tools to keep employees up to date.

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Recent Blog Posts

We’re Not in Kansas Anymore: The Value of Full-Color Print

May 11, 2017
When Dorothy arrived in a colorful Munchkinland, a shift to color did more than enhance the viewing experience. The added colors were used as guides that moved the story forward. Lost in an unfamiliar world, it was the bright yellow brick road that guided Dorothy to her loyal friends and ultimately the wizard, and it… Continue reading

25 Things "Future Forward" Means to KUBRA

April 27, 2017
As KUBRA continues to celebrate our 25th Anniversary, we imagine what the years ahead will bring with our Future Forward campaign. The year-long campaign will be packed full of charitable causes, parties, and a few surprises. As we ramp up for our best year ever, we asked our employees what Future Forward means to them.… Continue reading

Recent Tweets

KUBRA

KUBRA @KUBRAway // 50h

#Utilities find best engagement experience involves meeting customers where they are — online & on #mobile devices. ow.ly/6mU930cQh7L

KUBRA

KUBRA @KUBRAway // 71h

Shout-out to @GoldenStateH2O! Working w/ your team to create MyGSWater has been a privilege - congratulations on a… twitter.com/i/web/status/8…

Gulf Power

Gulf Power @GulfPower // 72h

The outer bands from Cindy are still moving through the area causing outages. Rest assured our crews are responding… twitter.com/i/web/status/8…