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Customer Experiences
are the Foundation of
Customer Satisfaction

From online payments to proactive alerts, web maps, mobile apps, and printed documents, we make customer experiences more efficient and impactful.

Announcement: Utility Market Connections Interviews KUBRA President and CEO, Rick Watkin

What will customer experience management solutions mean to you?

Improved Customer

Exceed customer expectations by providing the timely information they need and the self-service tools they want.


Optimize operational efficiency and maximize collections with the latest payment technologies and communication channels.


Ensure you’re complying with the ever-changing rules for data handling and communications with KUBRA solutions.


Provide customers the information they need about outages, billing, and payments, as well as self-service tools for managing accounts and energy usage.


Manage billing and payments and communicate more effectively with policyholders. At the same time, give your agents the information they need with alerts and document retrieval tools.


Offer tools for managing payments and reporting issues in your area. Use alerts to keep citizens informed and digital document retrieval tools to keep employees up to date.

Request a Live Demo Today

Recent Blog Posts

New White Paper Explores Outage Maps and What's Next for Utilities

December 12, 2017
Offering outage maps to utility customers during a storm is invaluable to both the utility provider and the energy consumer. Providers can benefit from lower calls and increased profit margins, while consumers can benefit from lowered confusion and increased convenience. By improving incoming and outgoing communication between utilities, customers, and other stakeholders, the negative effects… Continue reading

KUBRA Celebrates 25th Anniversary with Investment in Next Generation of Coders

December 12, 2017
Tempe, Arizona (December 12, 2017) — KUBRA, the leading provider of customer experience management solutions, is celebrating its 25th anniversary this year with a look toward the future. Started in 1992 as a provider of outsourced printing and mailing services, KUBRA has evolved into a comprehensive provider of customer experience management solutions to the utility… Continue reading

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KUBRA @KUBRAway // 19h

As proactive & multichannel communications improve - so does customer satisfaction. Congratulations to our…


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Early bird registration for our annual client conference ends this Friday! Read the details, meet the speakers, & r……


KUBRA @KUBRAway // 43h

Is your #outage #map delivering the information customers actually need? Download our new white paper to learn abou……