Request a Demo
May 3, 2018

KUBRA Storm Center 5 Outage Map Provides Crucial Insights During Dangerous Weather

In May 2018, Hearst Marketing Communications spoke with KUBRA President and CEO, Rick Watkin, to discuss the season of nor’easter storms and share how KUBRA leverages data to provide resources to connect utilities providers with its customers. With the string of late-winter storms across much of North America, KUBRA’s proactive warning systems helped millions prepare… Continue reading

Continue Reading
April 27, 2018

KUBRA President and CEO Announces “Experience Better” Campaign

In the following missive, President and CEO Rick Watkin addresses KUBRA employees and announces the launch of a new campaign: Experience Better. KUBRA Team, Last year we celebrated our 25th anniversary and shared our Future Forward goals with clients and friends. Together we commemorated over two decades of innovation and cultivated our mission to be… Continue reading

Continue Reading
April 19, 2018

Navigating the TCPA

The utility industry is steadily becoming more adept at meeting customer expectations in this stage of tech evolution. By proactively distributing email, push notifications, and sms text message alerts, utilities are able to engage with their customers like never before. With this capability comes significant responsibility, and utilities are tasked with remaining compliant with TCPA… Continue reading

Continue Reading
April 18, 2018

Partnering with Millennial Utility Customers

There are 80 million millennial individuals in the United States—and this generation will soon account for 30% of the utility industry’s customer base. Millennials are well-known for embracing this exciting age of technology, convenience, and innovation. In order to best partner with these customers, utilities should consider common preferences and trends. Utilities and millennials can develop a… Continue reading

Continue Reading
April 10, 2018

Caterpillars, Squirrels, and Jellyfish. Oh My!

Customers look to their utility companies to keep them safe, comfortable, and well-informed. Experiencing a power outage can not only cause inconvenience, but it can also create tension in the utility-customer relationship. Although it is often the case that outages occur at no fault of the utility, responsibility still falls upon the utility to provide… Continue reading

Continue Reading
March 26, 2018

March of the Nor’easters

March of 2018 will not quickly be forgotten by residents on the East coast of the United States—or the utility companies that serve them. In less than three weeks, Winter Storms Riley, Quinn, Skylar, and Toby all brought heavy snow, high winds, and poor visibility to the area. Trees collapsed, schools were closed, and casualties… Continue reading

Continue Reading
... 1 2 3 4 ...