Are you reaching your citizens with the information they need and want?
Billing and Payments
Meet your citizens’ expectations and improve your collections by offering a range of billing and payment options. KUBRA solutions let citizens view and pay bills, fines, and tax assessments by mail, in person, over the phone, online, via email, by text message, or with a native mobile app. Alerts keep citizens up to date on account balances, due dates, and payment status. We also offer services for document composition, print and mail, and payment remittance processing.
Document Archival and Retrieval
Keep the documents you need available at any time by transforming your data into digital documents which can be rendered as print-ready files or archived online for review. Our document archival solution allows public employees to retrieve and send invoices, tax assessments, and other documents with ease.
Maximize your investment in documents and other public communication tools with our Document Redesign and Adoption Marketing services. Our team of professionals uses research and experience to help make your communications the best they can be, optimizing your communications budget and improving citizen engagement with e-billing and other services.
Public and Citizen Communications
Give your citizens instant access to information and tools for submitting and managing service requests with mobile apps. Improve both TCPA compliance and citizen engagement by communicating with citizens in their channel of choice. Our preference management solution lets your citizens choose the channels they want you to use to let them know about new initiatives, billing, tax returns, public works activity, and more.
Make it easy for your citizens to let you know about streetlight outages, potholes, and other issues with interactive maps. Streamline your repair process with customizable online reporting forms that integrate with your systems. Publicize your infrastructure investments with maps that show citizens where and when you are making improvements.
Benefits of KUBRA Solutions
- Improved Citizen Engagement – Keep up with changing expectations and give your citizens the timely, consistent communication they want.
- Increased Efficiency – Share information and give citizens digital and self-service options that help streamline your processes and optimize your spending.
- Leading-Edge Technology – Our cloud-based, integrated solutions help you stay up to date in a world of rapidly evolving mobile and digital technologies.