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September 6, 2017

Infographic: Who is the Utility Customer of 2018?

As the new year approaches, it is important to look at customer trends and preferences, and how to create an effective strategy to reach them.  Many customer trends are driven by changes in technology, customer service provided in other industries, and the increase in millennial homeowners and renters.

In our infographic, we review the customer we see emerging in 2018, and how their attitudes and preferences might affect how you do business with them.

Click here or on picture below to download PDF version.