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Secure Data Feed and Portal with Role-Based Access

KUBRA iShare™ uses our EnergySuite™ platform to connect to your Outage Management System and ensure consistency across outage communication to customers and community stakeholders. You control the level of detail included in data feeds and the user types for the stakeholder portal to provide different levels of access to outage and restoration information and resources. Stakeholders can request accounts for the stakeholder portal, and their requests are submitted to utility administrators for review.

Interactive Map

The stakeholder portal includes an outage map that provides the same information as the Storm Center™ outage map along with additional information intended for your employees and community stakeholders. For example, the map can include information about outages affecting critical accounts (such as hospitals, water treatment plants, fire stations, and police stations) or about transformers affected by outages.

Critical Accounts List

The stakeholder portal allows users to view a list of critical accounts in their area, with additional details such as transformer number, account number, address, and contact information. During outages, the list highlights critical accounts that are affected and allows stakeholder users to provide restoration priority rankings and comments for each account affected by an outage. You can also provide contact information or other notes for stakeholder users about overall restoration plans and progress.

Alerts for Stakeholders

Stakeholder users can add contact information and register to receive alerts by email or text message about their area and its critical infrastructure. Users can also subscribe to receive updates on an outage affecting an individual account or outage threshold alerts about the total number of customers affected or the total number of outages in their area.

Learn More about Alerts and Preference Management

Industry-Standard Data Format

The KUBRA iShare data feed offers ongoing compatibility with current and future data requirements from the White House-led Outage Data Initiative.