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January 5, 2018

Bomb Cyclone Hits United States and Canada, Causes Over 100K Outages

The new year started off extremely frigid, with a “bomb cyclone” blowing through Florida and Georgia and up the Northeastern U.S. coast. According to CNN, the storm brought over a foot of snow across eight states, and caused power outages for over 133,000 customers across 11 states and parts of Canada. Although the storm moved… Continue reading

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January 4, 2018

PSEG Long Island Enrolls 1.1 Million Customers in Proactive Alerts

KUBRA is proud to announce another project launch at PSEG Long Island! The utility is a long-standing client of KUBRA and already had several KUBRA solutions in place, including Notifi Alerts and Preference Management, a Storm Center Outage Map, and a Municipal Portal. PSEG Long Island is constantly working to improve customer service, and they… Continue reading

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November 20, 2017

SMECO Improves Customer Service with Upgraded Alerts and Mobile App

SMECO has been continuously working to provide great customer experiences and has developed many different solutions throughout the years. SMECO recently released new upgrades to its Notifi alerts and preference management system, as well as the iMobile app. The upgrade project started by adding new alerts and features through Notifi. Many of the new features… Continue reading

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October 18, 2017

KUBRA Solutions Keep Customers Informed During Hurricane Nate

Hurricane Nate, the latest storm in a historically active hurricane season, swept through states along the Gulf Coast as a Category 1 storm. Hurricane Nate made landfall in the U.S. twice within its lifespan, first in Louisiana and second in Mississippi, before decreasing back down to a tropical storm. Over 67,000 homes lost power over… Continue reading

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October 6, 2017

KUBRA Braces for Tropical Storm Nate

The effects of Tropical Storm Nate began on Thursday, October 5, as it hit Costa Rica, Nicaragua, and Honduras. According to CNN, the storm is expected to make landfall in the United States on Saturday or early Sunday as a Category 1 hurricane, which would make it the third hurricane in six weeks to hit… Continue reading

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September 14, 2017

Customers Visit Outage Maps 3.6 Million Times, Receive 1.3 Million Alerts During Hurricane Irma

Hurricane Irma affected a wide swath of land in the Atlantic, as it first swept through many of the Caribbean Islands before moving through the length of Florida. The massive storm covered almost the entire Florida peninsula and turned into a tropical depression as it passed north through Georgia. The storm made landfall in the… Continue reading

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