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October 26, 2017

New KUBRA Webinar – Mapping Storm Restoration in Hurricane Season 2017

The 2017 Hurricane season holds the distinction of being one of only six years on record to feature multiple Category 5 hurricanes. Hurricanes Harvey and Irma left more than 6.5 million customers without power across the Southeast, and Hurricanes Maria and Nate followed closely behind. Maria left a wake of destruction and almost complete darkness… Continue reading

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August 1, 2017

Billing and Payment Clients: Don’t Miss the New KUBRA Webinar!

KUBRA would like to extend an invitation to all Billing and Payment clients to attend an exclusive webinar on our new Customer Engagement Solutions. When KUBRA acquired a company called iFactor last year, many new capabilities were added to the KUBRA solution suite, particularly around customer communications, outage maps, and mobile app solutions. This webinar… Continue reading

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October 3, 2014

Free On-Demand Webinar: Streamlining Customer Streetlight Repair Requests

October 15, 2014 Providing excellent service to customers and municipal partners when managing outdoor lights is a key ingredient to serving the public and growing this business area. Knowing when lights are out and coordinating the field crews to respond is an important challenge, but even when customers report a problem, managing the communication flow… Continue reading

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July 10, 2013

Sign up for our Free July 17th Mobile Webinar: What Utilities Need to Know about Mobile Technologies and Creating a Mobile Strategy

According to Neilsen, as of May 2013, three out of five U.S. mobile subscribers (168 million people) used smartphones – an increase of ten percent from one year ago. This rapid rate of smartphone adoption presents utility companies with a great opportunity to offer valuable mobile solutions for their customers. The KUBRA Arizona Inc. mobile app… Continue reading

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December 6, 2011

Free KUBRA Webinar: Harnessing The SmartPhone Revolution

  Today, more than 85% of all adults carry a mobile phone and 43% of those phones are considered to be “Smart”. SmartPhones have become indispensable personal computers that allow us to trade stock, shop online, socialize on sites such as Facebook and even video conference with friends and co-workers around the world. However, most… Continue reading

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October 10, 2011

Free Webinar: Using Online Channels for Outage Communications during Major Events

iFactor presented a free iConnect webinar on Thursday, October 13th at 1:00PM Eastern.  Join us for a presentation focusing on the use of online channels for outage communications during major events, and hear experiences from the frontlines of a recent outage event. To view the on-demand webinar, click here.

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