Posts Tagged "white paper"
October 26, 2017
Smart homes have been rapidly gaining in popularity among consumers, with 79% of U.S. consumers owning a smart home device in 2017. This change in consumer preferences is bound to affect the utility industry, and it is important that utilities are ready to respond. Smart home devices come in all shapes and sizes, and some… Continue reading
September 12, 2017
The road to above average e-bill adoption is also the road to customer satisfaction. Over the past 15 years, this road has been repaved several times, covering up what didn’t work and making way for new technologies that help organizations reach their ultimate destination. When utilities, big and small, are faced with growing customer expectations and… Continue reading