Partnership between Pepco Holdings and KUBRA Arizona Inc. Creates Industry-Leading, Comprehensive Mobile Apps After a series… Continue reading
In 2012, Ameren began looking for a solution that would provide proactive communications and preference management for its electric and natural gas customers in Missouri and Illinois. The utility’s goals were to reduce inbound call volume, promote customer self-service, increase operating efficiency, and improve overall customer satisfaction.
East Coast Utility Expands Communications, Improves Customer Satisfaction In 2011, Hurricane Irene swept up the… Continue reading