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Experience Better
Solutions for
Today’s Customers

From electronic payments to proactive alerts, interactive maps, mobile apps, and printed documents, we do customer experiences better than the rest.

Announcement: KUBRA Announces Dates and Location for iConnect 2019

Since our inception in 1992, we have identified unmet problems in the industry and challenged ourselves to solve each in new and unique ways. We have steadily evolved into the most complete customer experience platform available on the market. Today, we provide more than one billion customer experiences annually, reaching over 40% of households in the U.S. and Canada.

What will customer experience management solutions do for you?

Improve Customer Satisfaction

Exceed customer expectations by providing the timely information they need and the self-service tools they want.

Reduce Costs

Optimize operational efficiency and maximize collections with the latest payment technologies and communication channels.

Ensure Compliance

Make sure you’re complying with the ever-changing rules for data handling and communications.


Provide customers the information they need about outages, billing, and payments, as well as self-service tools for managing accounts and energy usage.


Manage billing and payments and communicate more effectively with policyholders. At the same time, give your agents the information they need with alerts and document retrieval tools.


Offer tools for managing payments and reporting issues in your area. Use alerts to keep citizens informed and digital document retrieval tools to keep employees up to date.

Get to Know Our Solutions


Karen Thomas – Asst VP Customer Relations, EPB

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Dante Hill – Manager, Business Technology

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Nicole Swan – Manager Operations, Revenue Control & SOX, PSE&G

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Recent Blog Posts

Going Loonie for Security - The State of Payment Security in Canada

July 19, 2018

Payment security is top-of-mind for many companies, and rightfully so. With the multitude of breaches… Continue reading

KUBRA Announces Dates and Location for iConnect 2019

July 18, 2018

  Tempe, Arizona (July 18, 2018) — KUBRA, the leading customer experience management solution provider, today… Continue reading

Save the Date for iConnect 2019!

July 10, 2018

KUBRA is excited to officially announce that the 9th annual iConnect Client Conference will be… Continue reading

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Learn how one of the largest regulated #utilities in the U.S. achieved 50% adoption of paperless billing. Download……


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Congratulations to our fabulous HR team for being nominated for the 2018 #HRAwardsCA!