Request a Demo

Experience Better
Solutions for
Today’s Customers

From electronic payments to proactive alerts, interactive maps, mobile apps, and printed documents, we do customer experiences better than the rest.

Announcement: KUBRA Announces Dates and Location for iConnect 2019

Since our inception in 1992, we have identified unmet problems in the industry and challenged ourselves to solve each in new and unique ways. We have steadily evolved into the most complete customer experience platform available on the market. Today, we provide more than one billion customer experiences annually, reaching over 40% of households in the U.S. and Canada.

What will customer experience management solutions do for you?

Improve Customer Satisfaction

Exceed customer expectations by providing the timely information they need and the self-service tools they want.

Reduce Costs

Optimize operational efficiency and maximize collections with the latest payment technologies and communication channels.

Ensure Compliance

Make sure you’re complying with the ever-changing rules for data handling and communications.


Provide customers the information they need about outages, billing, and payments, as well as self-service tools for managing accounts and energy usage.


Manage billing and payments and communicate more effectively with policyholders. At the same time, give your agents the information they need with alerts and document retrieval tools.


Offer tools for managing payments and reporting issues in your area. Use alerts to keep citizens informed and digital document retrieval tools to keep employees up to date.

Get to Know Our Solutions


Karen Thomas – Asst VP Customer Relations, EPB

Watch Video

Dante Hill – Manager, Business Technology

Watch Video

Nicole Swan – Manager Operations, Revenue Control & SOX, PSE&G

Watch Video

Recent Blog Posts

The Family of the Future - The Jetsons Has Become Reality

August 14, 2018

Chances are, you are more than familiar with the Jetsons and all of their antics… Continue reading

New Infographic Paves the Way to Easier Government Payments

August 14, 2018

Government entities have everything to gain by putting the needs and wants of their citizens… Continue reading

Call for Papers Open for iConnect 2019

July 26, 2018

The iConnect 2019 Call for Papers is now open. All selected speakers will receive free… Continue reading

Recent Tweets


KUBRA @KUBRAway // 23h

“More than 50 percent of US bills are paid online, but some industries are lagging”. Are yo……


KUBRA @KUBRAway // 48h

Robots, Drones and Video Calling - The Jetsons' future is now! Read our new blog post to see how the family of the……

Mississippi Power

Mississippi Power @MS_Power // 49h

#WednesdayWisdom - Keep your family safe with a plan this hurricane season and build an emergency supply kit. Find……