COVID-19: How KUBRA is here to help.

In these unique times, customers need more support than ever. Find out how you can help serve your customers with the KUBRA solutions you already have.

Learn More

COVID-19: How KUBRA is here to help.

In these unique times, customers need more support than ever. Find out how you can help serve your customers with the KUBRA solutions you already have.

Learn More

Innovate Your Payment Process with Artificial Intelligence

KUBRA IQ™ lets customers pay their bills and interact with you via Amazon Alexa, Facebook Messenger, chatbots, text messaging, and more.

Learn More

Innovate Your Payment Process with Artificial Intelligence

KUBRA IQ™ lets customers pay their bills and interact with you via Amazon Alexa, Facebook Messenger, chatbots, text messaging, and more.

Learn More

Hear What Our Clients Have to Say About KUBRA

Hear why more than 365 clients use KUBRA solutions to help improve customer experiences at their organizations.

Watch Now

Hear What Our Clients Have to Say About KUBRA

Hear why more than 365 clients use KUBRA solutions to help improve customer experiences at their organizations.

Watch Now

KUBRA is Proud to be Named a Great Place to Work-Certified Company in the US and Canada

We’re so happy to hear that our employees consistently have a positive experience at KUBRA.

Learn More

KUBRA is Proud to be Named a Great Place to Work-Certified Company in the US and Canada

We’re so happy to hear that our employees consistently have a positive experience at KUBRA.

Learn More

Announcement:

KUBRA & COVID-19 Update - We Are in This Together!

What will customer experience management solutions do for you?

Improve Customer Satisfaction

Exceed customer expectations by providing the timely information they need and the self-service tools they want.

Reduce Costs

Optimize operational efficiency and maximize collections with the latest payment technologies and communication channels.

Ensure Compliance

Make sure you’re complying with the ever-changing rules for data handling and communications.

Testimonials

Penni McLean-Conner – Chief Customer Officer, Eversource

Watch Video

Rich Brewer – Director of Revenue Operations, Chesapeake Utilities

Watch Video

Kat Marden – Senior Program Manager, Exelon Corporation

Watch Video

Why KUBRA

Watch Video

Industries We Serve

Utilities

Provide customers the information they need about outages, billing, and payments, as well as self-service tools for managing accounts and energy usage.

Insurance

Manage billing and payments and communicate more effectively with policyholders. At the same time, give your agents the information they need with alerts and document retrieval tools.

Government

Offer tools for managing payments and reporting issues in your area. Use alerts to keep citizens informed and digital document retrieval tools to keep employees up to date.

Recent Blog Posts

Blog icon

For some of your customers, paying their bills just got a whole lot harder. With… Continue reading


Blog icon

While our clients using KUBRA EZ-PAY® and KUBRA iDoxs® have always been able to accept… Continue reading


Blog icon

Digital, digital, digital–that’s all we seem to hear about these days. But before you go… Continue reading


Recent Tweets

#COVID_19 is a stressful time for everyone. To try and help, we created a new resource center with helpful tools and tips to help communicate and engage with your customers, using the KUBRA solutions you already have: https://pages.kubra.com/covid/ #Utilities #CustomerCommunications

Help your customers stay healthy and safe by encouraging them to use the innovative e-billing solutions you already offer, instead of making in-person payments. Keep reading to learn five ways to drive more electronic bill payments: http://ow.ly/ho0J50yXS9M #BillingAndPayments

Has quarantine left you looking for some new inspiration? Join us this week in Experience Better: the CX Podcast™ and learn more about why organizations should still save space for print and mail in their current customer experience strategy: http://ow.ly/iuBi50yWJjx #CX