COVID-19: How KUBRA is here to help.

In these unique times, customers need more support than ever. Find out how you can help serve your customers with the KUBRA solutions you already have.

Learn More

COVID-19: How KUBRA is here to help.

In these unique times, customers need more support than ever. Find out how you can help serve your customers with the KUBRA solutions you already have.

Learn More

Innovate Your Payment Process with Artificial Intelligence

KUBRA IQ™ lets customers pay their bills and interact with you via Amazon Alexa, Facebook Messenger, chatbots, text messaging, and more.

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Innovate Your Payment Process with Artificial Intelligence

KUBRA IQ™ lets customers pay their bills and interact with you via Amazon Alexa, Facebook Messenger, chatbots, text messaging, and more.

Learn More

Hear What Our Clients Have to Say About KUBRA

Hear why more than 365 clients use KUBRA solutions to help improve customer experiences at their organizations.

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Hear What Our Clients Have to Say About KUBRA

Hear why more than 365 clients use KUBRA solutions to help improve customer experiences at their organizations.

Watch Now

KUBRA is Proud to be Named a Great Place to Work-Certified Company in the US and Canada

We’re so happy to hear that our employees consistently have a positive experience at KUBRA.

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KUBRA is Proud to be Named a Great Place to Work-Certified Company in the US and Canada

We’re so happy to hear that our employees consistently have a positive experience at KUBRA.

Learn More

Announcement:

KUBRA & COVID-19 Update – We Are in This Together!

What will customer experience management solutions do for you?

Improve Customer Satisfaction

Exceed customer expectations by providing the timely information they need and the self-service tools they want.

Reduce Costs

Optimize operational efficiency and maximize collections with the latest payment technologies and communication channels.

Ensure Compliance

Make sure you’re complying with the ever-changing rules for data handling and communications.

Testimonials

Penni McLean-Conner – Chief Customer Officer, Eversource

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Rich Brewer – Director of Revenue Operations, Chesapeake Utilities

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Kat Marden – Senior Program Manager, Exelon Corporation

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Why KUBRA

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Industries We Serve

Utilities

Provide customers the information they need about outages, billing, and payments, as well as self-service tools for managing accounts and energy usage.

Insurance

Manage billing and payments and communicate more effectively with policyholders. At the same time, give your agents the information they need with alerts and document retrieval tools.

Government

Offer tools for managing payments and reporting issues in your area. Use alerts to keep citizens informed and digital document retrieval tools to keep employees up to date.

Recent Blog Posts

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At a Glance Recent guidance on the Telephone Consumer Protection Act (TCPA) from the Federal… Continue reading


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For many of your customers, paying bills is one of their least favorite things to… Continue reading


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For some of your customers, paying their bills just got a whole lot harder. With… Continue reading


Recent Tweets

We know times are hard right now and we want to help. That is why we started our COVID-19 weekly newsletter to share all of the helpful content we are producing to help you and your customers in these difficult times. Subscribe now: http://ow.ly/xh0h50z7QRQ #COVID19 #Utility

During these uncertain times, we understand your top priority is customer safety. This is why we created our new infographic to help you, help your customers pay their bills on time, even in the midst of #SocialDistancing. Check it out: http://ow.ly/uLCf50z6D8D #COVID19

In light of social distancing, our non-essential employees are working remotely to stay healthy and safe. No matter if we are 6 feet or 600 miles apart, we at KUBRA are staying apart, together. #COVID19 #SocialDistancing