Hear What Our Customers Have to Say About KUBRA

Hear why more than 365 clients use KUBRA solutions to help improve customer experiences at their organizations.

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Hear What Our Customers Have to Say About KUBRA

Hear why more than 365 clients use KUBRA solutions to help improve customer experiences at their organizations.

Watch Now

Enhance Customer Satisfaction with Artificial Intelligence

KUBRA IQ lets customers interact via Amazon Alexa, Google Home, text messaging, and web chatbots using everyday language.

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Enhance Customer Satisfaction with Artificial Intelligence

KUBRA IQ lets customers interact via Amazon Alexa, Google Home, text messaging, and web chatbots using everyday language.

Learn More

Experience Better Solutions for Today's Customers

From electronic payments to proactive alerts, interactive maps, mobile apps, and printed documents, we do customer experiences better than the rest.

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Experience Better Solutions for Today's Customers

From electronic payments to proactive alerts, interactive maps, mobile apps, and printed documents, we do customer experiences better than the rest.

Learn More

KUBRA Named One of Canada’s Most Admired Corporate Cultures

We’re so proud to have been selected as one of Canada’s 10 Most Admired Corporate Cultures™ in the Mid-Market category.

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KUBRA Named One of Canada’s Most Admired Corporate Cultures

We’re so proud to have been selected as one of Canada’s 10 Most Admired Corporate Cultures™ in the Mid-Market category.

Read More

Announcement:

KUBRA Announces Technology Trends Powering Up Utilities in 2019

What will customer experience management solutions do for you?

Improve Customer Satisfaction

Exceed customer expectations by providing the timely information they need and the self-service tools they want.

Reduce Costs

Optimize operational efficiency and maximize collections with the latest payment technologies and communication channels.

Ensure Compliance

Make sure you’re complying with the ever-changing rules for data handling and communications.

Testimonials

Penni McLean-Conner – Chief Customer Officer, Eversource

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Rich Brewer – Director of Revenue Operations, Chesapeake Utilities

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Jim Dedmon – Product Manager, Orlando Utilities Commission

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Kat Marden – Senior Program Manager, Exelon Corporation

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Industries We Serve

Utilities

Provide customers the information they need about outages, billing, and payments, as well as self-service tools for managing accounts and energy usage.

Insurance

Manage billing and payments and communicate more effectively with policyholders. At the same time, give your agents the information they need with alerts and document retrieval tools.

Government

Offer tools for managing payments and reporting issues in your area. Use alerts to keep citizens informed and digital document retrieval tools to keep employees up to date.

Recent Blog Posts

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On Sunday, June 9, 2019, a severe thunderstorm swept through Texas and left wide swaths… Continue reading


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According to a 2018 Chartwell survey, utilities can save $0.60 per bill every month just… Continue reading


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Founded in 1992, KUBRA has been providing industry-leading customer experience solutions for over 25 years. … Continue reading


Recent Tweets

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KUBRA @KUBRAway // 1h

#TuesdayTips 72% of millennials want to use their social media credentials to log into their energy provider's web… twitter.com/i/web/status/1…


KUBRA

KUBRA @KUBRAway // 24h

When the City of Long Beach needed to streamline their online payment portals for various city departments on a tig… twitter.com/i/web/status/1…


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KUBRA @KUBRAway // 97h

"The concept of an interactive gas leak map is not new. In fact, several utilities have started to use this type of… twitter.com/i/web/status/1…