COVID-19: How KUBRA is here to help.

In these unique times, customers need more support than ever. Find out how you can help serve your customers with the KUBRA solutions you already have.

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COVID-19: How KUBRA is here to help.

In these unique times, customers need more support than ever. Find out how you can help serve your customers with the KUBRA solutions you already have.

Learn More

We Welcome Apple Pay to Our Digital Payment Channels

We're excited to announce our partnership with Apple Pay to deliver even better payment experiences.

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We Welcome Apple Pay to Our Digital Payment Channels

We're excited to announce our partnership with Apple Pay to deliver even better payment experiences.

Explore Partnership

Innovate Your Payment Process with Artificial Intelligence

KUBRA IQ™ lets customers pay their bills and interact with you via Amazon Alexa, Facebook Messenger, chatbots, text messaging, and more.

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Innovate Your Payment Process with Artificial Intelligence

KUBRA IQ™ lets customers pay their bills and interact with you via Amazon Alexa, Facebook Messenger, chatbots, text messaging, and more.

Learn More

Hear What Our Clients Have to Say About KUBRA

Hear why more than 365 clients use KUBRA solutions to help improve customer experiences at their organizations.

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Hear What Our Clients Have to Say About KUBRA

Hear why more than 365 clients use KUBRA solutions to help improve customer experiences at their organizations.

Watch Now

KUBRA is Proud to be Named a Great Place to Work-Certified Company in the US and Canada

We’re so happy to hear that our employees consistently have a positive experience at KUBRA.

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KUBRA is Proud to be Named a Great Place to Work-Certified Company in the US and Canada

We’re so happy to hear that our employees consistently have a positive experience at KUBRA.

Learn More

Announcement:

KUBRA Announces 2020 Experience Better Award Winners

What will customer experience management solutions do for you?

Improve Customer Satisfaction

Exceed customer expectations by providing the timely information they need and the self-service tools they want.

Reduce Costs

Optimize operational efficiency and maximize collections with the latest payment technologies and communication channels.

Ensure Compliance

Make sure you’re complying with the ever-changing rules for data handling and communications.

Testimonials

Penni McLean-Conner – Chief Customer Officer, Eversource

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Rich Brewer – Director of Revenue Operations, Chesapeake Utilities

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Kat Marden – Senior Program Manager, Exelon Corporation

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Why KUBRA

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Industries We Serve

Utilities

Provide customers the information they need about outages, billing, and payments, as well as self-service tools for managing accounts and energy usage.

Insurance

Manage billing and payments and communicate more effectively with policyholders. At the same time, give your agents the information they need with alerts and document retrieval tools.

Government

Offer tools for managing payments and reporting issues in your area. Use alerts to keep citizens informed and digital document retrieval tools to keep employees up to date.

Recent Blog Posts

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The latest episode of Experience Better: The CX Podcast™ uncovers how customers are often unaware… Continue reading


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The unfortunate, but necessary, cancellation of iConnect 2020 hasn’t stopped KUBRA from acknowledging several standout… Continue reading


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As CX experts, we’re constantly reading up on all that’s new and trending in the… Continue reading


Recent Tweets

Have you ever considered the impact your marketing efforts have on your #CX strategy? Check out the newest episode of Experience Better: The CX Podcast™ and learn more about how you can improve your customer satisfaction numbers through marketing: https://pages.kubra.com/podcast/

Are you looking for a new job? Well, we are hiring! Check out the KUBRA career page and take the first steps towards becoming part of our team. Apply today for one of our open positions: http://ow.ly/FE9250zJuEX #WeAreHiring #Hiring

Join us at PowerUp: Chartwell's VIRTUAL Outage Conference for "Upping the Outage Communications Game", a panel discussion presented by @KUBRAway and featuring panelists from FirstEnergy and Orlando Utilities Commission.

REGISTER HERE > https://lnkd.in/eyW23t3