Announcement:
KUBRA Enables Better Customer Experiences, Provides Over 10B Interactions
Our Solutions
Billing & Payments
KUBRA offers a complete and fully integrated portfolio of e-billing, e-payment, and print-based solutions for managing the customer billing and payment process.
Customer Communications
KUBRA offers a comprehensive preference management and automated communications platform, allowing you to share the information your customers want in the way they want to receive it.
Artificial Intelligence
KUBRA uses Artificial Intelligence to help customers complete self-service tasks such as paying a bill or reporting a service interruption through channels including Amazon Alexa, Facebook Messenger, text messaging and more.
What will customer experience management solutions do for you?
Improve Customer Satisfaction
Exceed customer expectations by providing the timely information they need and the self-service tools they want.
Reduce Costs
Optimize operational efficiency and maximize collections with the latest payment technologies and communication channels.
Ensure Compliance
Make sure you’re complying with the ever-changing rules for data handling and communications.
Testimonials
Penni McLean-Conner – Chief Customer Officer, Eversource
Rich Brewer – Director of Revenue Operations, Chesapeake Utilities
Kat Marden – Senior Program Manager, Exelon Corporation
Why KUBRA
Industries We Serve
Utilities
Provide customers the information they need about outages, billing, and payments, as well as self-service tools for managing accounts and energy usage.
Insurance
Manage billing and payments and communicate more effectively with policyholders. At the same time, give your agents the information they need with alerts and document retrieval tools.
Government
Offer tools for managing payments and reporting issues in your area. Use alerts to keep citizens informed and digital document retrieval tools to keep employees up to date.
Recent Blog Posts
Storm Center Outage Map Receives 4.7 Million Visits in a Single Day as Isaias Hits Northeast
A staggering 2.2 million people were left without power as Tropical Storm Isaias traveled from… Continue reading
KUBRA Storm Center Announced as a Finalist in the 2020 SaaS Awards
We are excited to announce that KUBRA Storm Center™ has been recognized as a finalist… Continue reading
Experience Better Outages: How to Make the Most of a Service Disruption
As a utility, you have the unfortunate reality of offering a service that most people… Continue reading
Recent Tweets
@KUBRAway Shortlisted For 2020 SaaS Awards For Storm Center Outage Map http://ow.ly/Yx5930r2M8U #blockchain #artificialintelligence #AINews #AiThority