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Experience Better
Solutions for
Today’s Customers

From electronic payments to proactive alerts, interactive maps, mobile apps, and printed documents, we do customer experiences better than the rest.

Announcement: KUBRA Named One of Canada's Most Admired Corporate Cultures

Since our inception in 1992, we have identified unmet problems in the industry and challenged ourselves to solve each in new and unique ways. We have steadily evolved into the most complete customer experience platform available on the market. Today, we provide more than one billion customer experiences annually, reaching over 40% of households in the U.S. and Canada.

What will customer experience management solutions do for you?

Improve Customer Satisfaction

Exceed customer expectations by providing the timely information they need and the self-service tools they want.

Reduce Costs

Optimize operational efficiency and maximize collections with the latest payment technologies and communication channels.

Ensure Compliance

Make sure you’re complying with the ever-changing rules for data handling and communications.


Jolene Burger – Senior Programmer Analyst, SMECO

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Jack Hierholzer – Analyst, Gulf Power

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Patty Torrez – Web Business Analyst, PNM

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Provide customers the information they need about outages, billing, and payments, as well as self-service tools for managing accounts and energy usage.


Manage billing and payments and communicate more effectively with policyholders. At the same time, give your agents the information they need with alerts and document retrieval tools.


Offer tools for managing payments and reporting issues in your area. Use alerts to keep citizens informed and digital document retrieval tools to keep employees up to date.

Get to Know Our Solutions

Recent Blog Posts

Mobile today, biometrics tomorrow? KUBRA breaks down mobile payments and the future of bill pay.

November 29, 2018

Those who say mobile payments are the future have fallen behind. Mobile payments are the… Continue reading

KUBRA Named One of Canada's Most Admired Corporate Cultures

November 28, 2018

Mississauga, ON (November 28, 2018) – KUBRA, the leading provider of customer experience management solutions, today… Continue reading

Get in the AI Game and Sign Up for New KUBRA Webinar

November 26, 2018

Get in the AI Game – Using Artificial Intelligence to Improve Customer Satisfaction December 13,… Continue reading

Recent Tweets


KUBRA @KUBRAway // 45h

Thanks to @waterstonehc for naming KUBRA as one of Canada's Most Admired Cultures of 2018!


KUBRA @KUBRAway // 92h

How are utility companies using Artificial Intelligence to improve the #CustomerExperience? Register now for our KU……


KUBRA @KUBRAway // 165h

Learn how Atmos Energy improved their customer experience with a bill redesign by KUBRA.