Customer Experiences
are the Foundation of
Customer Satisfaction
From online payments to proactive alerts, web maps, mobile apps, and printed documents, we make customer experiences more efficient and impactful.
KUBRA provides more than 1 billion customer experience interactions annually through deployments at more than 325 utility, insurance, and government clients.
What will customer experience management solutions mean to you?
Improved Customer
Satisfaction
Exceed customer expectations by providing the timely information they need and the self-service tools they want.
Reduced Costs
Optimize operational efficiency and maximize collections with the latest payment technologies and communication channels.
Better Compliance
Ensure you’re complying with the ever-changing rules for data handling and communications with KUBRA solutions.
Billing & Payments
Learn More Alerts & Preference
Management
Learn More Utility Maps
Learn MoreMobile
Learn MoreUtilities
Provide customers the information they need about outages, billing, and payments, as well as self-service tools for managing accounts and energy usage.
Insurance
Manage billing and payments and communicate more effectively with policyholders. At the same time, give your agents the information they need with alerts and document retrieval tools.
Government
Offer tools for managing payments and reporting issues in your area. Use alerts to keep citizens informed and digital document retrieval tools to keep employees up to date.
Get to Know Our Solutions
Recent Blog Posts
KUBRA Announces “Experience Better” Campaign
KUBRA Announces Utility Award Winners at iConnect 2018
Recent Tweets
KUBRA @KUBRAway // 1h
.@mnpower #utility customers can view the #outage map @ ow.ly/H1Xo30kafKK. twitter.com/mnpower/status…
Avista Utilities @AvistaUtilities // 50h
Stay connected during #outages. Download our #outage #app in #AppStore or #GooglePlay. https://t.co/qWgkFGzvA6
Scott Sternfeld @scottsternfeld // 122h
@KUBRAway @rwatkin Utility + government + the public can benefit from #Outage maps like yours. Thanks for supportin… twitter.com/i/web/status/9…