Customer Experiences
are the Foundation of
Customer Satisfaction
From online payments to proactive alerts, web maps, mobile apps, and printed documents, we make customer experiences more efficient and impactful.
KUBRA provides more than 1 billion customer experience interactions annually through deployments at more than 325 utility, insurance, and government clients.
What will customer experience management solutions mean to you?
Improved Customer
Satisfaction
Exceed customer expectations by providing the timely information they need and the self-service tools they want.
Reduced Costs
Optimize operational efficiency and maximize collections with the latest payment technologies and communication channels.
Better Compliance
Ensure you’re complying with the ever-changing rules for data handling and communications with KUBRA solutions.
Billing & Payments
Learn More Alerts & Preference
Management
Learn More Utility Maps
Learn MoreMobile
Learn MoreUtilities
Provide customers the information they need about outages, billing, and payments, as well as self-service tools for managing accounts and energy usage.
Insurance
Manage billing and payments and communicate more effectively with policyholders. At the same time, give your agents the information they need with alerts and document retrieval tools.
Government
Offer tools for managing payments and reporting issues in your area. Use alerts to keep citizens informed and digital document retrieval tools to keep employees up to date.
Get to Know Our Solutions
Recent Blog Posts
KUBRA Announces “Experience Better” Campaign
KUBRA Announces Utility Award Winners at iConnect 2018
Recent Tweets
KCP&L @KCPLConnect // 44h
Storm season has arrived. In the unfortunate situation you experience an outage, you can report your outage online… twitter.com/i/web/status/1…
CoServ @CoServ_Energy // 46h
STORMY AFTERNOON: As storms roll in to North Texas this afternoon, there’s always an increased risk of service inte… twitter.com/i/web/status/1…
Georgia Power @GeorgiaPower // 51h
Tropical activity is threatening to bring heavy rainfall across Georgia from now until early next week. Be prepared… twitter.com/i/web/status/1…