Hear What Our Clients Have to Say About KUBRA

Hear why more than 365 clients use KUBRA solutions to help improve customer experiences at their organizations.

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Hear What Our Clients Have to Say About KUBRA

Hear why more than 365 clients use KUBRA solutions to help improve customer experiences at their organizations.

Watch Now

We Welcome Apple Pay to Our Digital Payment Channels

We're excited to announce our partnership with Apple Pay to deliver even better payment experiences.

Explore Partnership

We Welcome Apple Pay to Our Digital Payment Channels

We're excited to announce our partnership with Apple Pay to deliver even better payment experiences.

Explore Partnership

COVID-19: How KUBRA is here to help.

In these unique times, customers need more support than ever. Find out how you can help serve your customers with the KUBRA solutions you already have.

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COVID-19: How KUBRA is here to help.

In these unique times, customers need more support than ever. Find out how you can help serve your customers with the KUBRA solutions you already have.

Learn More

Innovate Your Payment Process with Artificial Intelligence

KUBRA IQ™ lets customers pay their bills and interact with you via Amazon Alexa, Facebook Messenger, chatbots, text messaging, and more.

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Innovate Your Payment Process with Artificial Intelligence

KUBRA IQ™ lets customers pay their bills and interact with you via Amazon Alexa, Facebook Messenger, chatbots, text messaging, and more.

Learn More

KUBRA is Proud to be Named a Great Place to Work-Certified Company in the US and Canada

We’re so happy to hear that our employees consistently have a positive experience at KUBRA.

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KUBRA is Proud to be Named a Great Place to Work-Certified Company in the US and Canada

We’re so happy to hear that our employees consistently have a positive experience at KUBRA.

Learn More

Announcement:

KUBRA Continues to Offer Better Payment Experiences with Apple Pay

What will customer experience management solutions do for you?

Improve Customer Satisfaction

Exceed customer expectations by providing the timely information they need and the self-service tools they want.

Reduce Costs

Optimize operational efficiency and maximize collections with the latest payment technologies and communication channels.

Ensure Compliance

Make sure you’re complying with the ever-changing rules for data handling and communications.

Testimonials

Penni McLean-Conner – Chief Customer Officer, Eversource

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Rich Brewer – Director of Revenue Operations, Chesapeake Utilities

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Kat Marden – Senior Program Manager, Exelon Corporation

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Why KUBRA

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Industries We Serve

Utilities

Provide customers the information they need about outages, billing, and payments, as well as self-service tools for managing accounts and energy usage.

Insurance

Manage billing and payments and communicate more effectively with policyholders. At the same time, give your agents the information they need with alerts and document retrieval tools.

Government

Offer tools for managing payments and reporting issues in your area. Use alerts to keep citizens informed and digital document retrieval tools to keep employees up to date.

Recent Blog Posts

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The Northeastern United States is no stranger to severe weather, particularly during the winter months.… Continue reading


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You Had Me at “Chatbot” – Billing & Payment Trends CS Week VIRTUAL TOUCH Thursday,… Continue reading


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The latest episode of Experience Better: The CX Podcast™ uncovers how customers are often unaware… Continue reading


Recent Tweets

Have you noticed slow adoption of your #CX and #CustomerCommunications solutions? You may need to improve your marketing efforts. Join Alison Copeland, KUBRA’s Senior Director of Marketing, on the latest episode. Learn more: http://ow.ly/ltd150zVX5w

In times of #extremeweather, customers depend on their utility’s #outagemap to give them peace of mind. Check out our latest blog post to learn more about outage communications in extreme weather: http://ow.ly/fUWp50zVWak #poweroutages

We are joining the silence to create space for the voices that need to be heard. #blackouttuesday #muted