Consumers’ bill pay behaviors have changed drastically and rapidly over the past years, moving away… Continue reading
Every generation is unique. Understanding how each group thinks, what they like (or don’t like),… Continue reading
This week, a massive winter storm swept across the Southern U.S., leaving more than 3… Continue reading
Satisfying the needs of your customers is a tricky business these days. Consumer preferences are… Continue reading
In 2020, KUBRA continued its work as a customer experience thought-leader by producing a wealth… Continue reading
Pre-pay energy solutions allow utility customers to add money to their utility account before energy… Continue reading