Blog

November 7, 2019

6 Ways to Boost the Customer Experience for Customer Service Professionals

Does this sound familiar to you? It’s a typical day at a busy call center.… Continue reading

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October 24, 2019

Maintaining Customer Satisfaction for Water Customers: Communication is Key

What do customers want from their utility? A recent JD Power study supports what we’ve… Continue reading

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October 23, 2019

3 Benefits of Outsourcing Your Printing

We’ve seen it all before. The printers are still warm after a busy two-day print… Continue reading

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October 16, 2019

Reaching Citizens in Their Channel of Choice

Consumers are bombarded with options that make getting what they want easier. Will you need… Continue reading

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October 15, 2019

Announcing the Latest Version of Notifi® with Intelligent, Two-Way Conversations

We’re excited to announce that KUBRA has released its latest version of Notifi®! Notifi is… Continue reading

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October 9, 2019

Listen to the First Episode of Experience Better: The CX Podcast™!

If you think creating a memorable customer experience is hard, you’re not alone. Big brands… Continue reading

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