Blog

January 28, 2020

New Podcast Episode! The Top CX Trends in 2020 According to Chartwell

Leather, neon, and polka dots…all trends in 2020 that we won’t be talking about in… Continue reading

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January 3, 2020

Insider Webinar: How to Innovate Your Payment Channels in 2020

Innovation in Payments: Amazon Alexa, Facebook, Text, and More Thursday, January 23, 2020 / 2:00… Continue reading

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December 19, 2019

New Podcast Episode! Why Chatbots Are the Future of CX

24/7 customer support. Frictionless live chat. Repetitive tasks and questions answered consistently and patiently. Who… Continue reading

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December 18, 2019

Engage Citizens Through Better Billing and Payment Options–Key Takeaways From KUBRA 2019 Citizen Report

Bringing payment and technology innovation to your local government can be challenging, especially given the… Continue reading

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December 5, 2019

5 Ways to Boost Customer Experience for IT Professionals

As an IT professional with a few years under your belt, you’ve likely seen a… Continue reading

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December 3, 2019

Stop Putting Your Citizens at Risk With a Non-Compliant Call Center

If you immediately knock on wood after telling someone your government call center has never… Continue reading

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