Utilities tackle change their bill design for a number of reasons, including improving customer experience,… Continue reading
The COVID-19 pandemic has forced utilities to rethink how they support their customers, with many… Continue reading
It’s official! The 11th annual KUBRA iConnect Client Conference will be held October 4-6, 2021… Continue reading
To say that finance professionals have their hands full is an understatement. Day-to-day, they’re busy… Continue reading
Government IT professionals are often confronted with an almost impossible task. Keep up with the… Continue reading
The definition of customer was long associated with transactions. Meaning that someone became a customer… Continue reading