New Podcast Unpacks American Express' Membership Value for Merchants and Utilities
October 24, 2023
With a legacy that dates back to 1850, American Express excels in personalized services, global acceptance, and benefits, setting itself apart from its competitors. Learn why by listening to our latest episode of Experience Better: The CX Podcast.
Join Ben Murphy, KUBRA’s Director of Strategy and Transformation, and Erin Sweatman, Vice President of Merchant Value and Partnership Marketing at American Express, as they explore how American Express raises the bar for utilities and merchants, focusing on billing, secure payments, fraud reduction, digital wallets, and emerging trends. This captivating conversation also uncovers American Express' success in empowering payments and revolutionizing customer experiences.
By listening to this podcast you can expect to:
- Learn how American Express' provides value for merchants and utilities
- Explore how American Express maintains relationships with both billers and payers
- Unpack how American Express delivers a seamless and secure payment experience
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