Are you reaching your citizens with the information they need and want?
Electronic Bill Presentment
KUBRA iDoxs® Suite is a cloud-based e-billing and self-service platform that allows you to optimize the revenue lifecycle, improving operational efficiency, customer service, and competitive advantage. We combine multiple e-bill delivery models and options for one-time or enrolled payments with customer self-service and analytics, outbound interactive messaging, and document archival and retrieval.
KUBRA EZ-PAY® allows customers to make last-minute, on-demand payments through digital, in-person, and voice channels using their preferred payment type. KUBRA enables you to accept payments from both customers enrolled in self-service and e-billing applications, and non-enrolled customers who prefer to make one-time, guest bill payments.
Document Print and Mail
KUBRA iMail™ is an integrated service that provides sophisticated document production and distribution capabilities in highly secure and controlled environments. With advanced address hygiene and data management tools, selective messaging and marketing, and distributed mail production and delivery, the KUBRA iMail solution enables targeted marketing, reduced delivery times, and improved accuracy rates.
Provide citizens the personalized, proactive communications they want and deserve while engaging them in their channel of choice. The Notifi® alert and preference management solution lets your citizens choose the channels they want you to use to let them know about new initiatives, billing, tax returns, public works activity, and more.
Make it easy for your citizens to let you know about streetlight outages, potholes, and other issues using an interactive map. Streamline your repair process with customizable online reporting forms that integrate with your systems. Publicize your infrastructure investments with maps that show citizens where and when you are making improvements.
Benefits of KUBRA Solutions
- Improved Citizen Engagement – Keep up with changing expectations and give your citizens the timely, consistent communication they want.
- Increased Efficiency – Share information and give citizens digital and self-service options that help streamline your processes and optimize your spending.
- Leading-Edge Technology – Our cloud-based, integrated solutions help you stay up to date in a world of rapidly evolving mobile and digital technologies.