Press Releases

2018

May 16, 2018

KUBRA Announces “Experience Better” Campaign

May 8, 2018

KUBRA Announces Utility Award Winners at iConnect 2018

March 6, 2018

KUBRA Announces New Storm Center Outage Map

January 23, 2018

KUBRA to Showcase Outage Data Initiative Integration at DistribuTECH

January 18, 2018

KUBRA to Attend DistribuTECH 2018, Announces Artificial Intelligence Solution

2017

December 12, 2017

KUBRA Celebrates 25th Anniversary with Investment in Next Generation of Coders

December 5, 2017

KUBRA Looks to Bot Technologies to Improve Customer Experiences During In-House Hackathon Event

November 28, 2017

KUBRA Expands in Mississauga, Hiring 30 More Employees by End of Year

November 7, 2017

KUBRA Webinar Recaps Hurricane Season 2017

September 11, 2017

KUBRA Partners with Eversource to Keep Customers Informed With Two-Way Text Messaging

September 1, 2017

KUBRA Provides Support to Utilities During Hurricane Harvey

August 17, 2017

KUBRA Announces Dates and Location for iConnect 2018

July 12, 2017

KUBRA to Partner with PCI Security Standards Council to Improve Payment Data Security Worldwide

March 28, 2017

KUBRA Announces 25th Anniversary, Celebrates with Future Forward Campaign

March 2, 2017

KUBRA Webinar Reveals New Technologies for Enhancing the Customer Experience for Cash Payers

February 1, 2017

KUBRA Announces New Storm Center Outage Map Edition

January 30, 2017

KUBRA Announces Trends Utilities Should Watch for in 2017

2016

November 17, 2016

KUBRA Announces Enhanced Proactive Solution for Utilities to Enroll Existing Contacts for Critical Messaging

October 27, 2016

KUBRA Looks to Next-Gen Technologies to Improve Customer Experiences During In-House Hackathon Event

October 18, 2016

KUBRA Unveils New Logo and Website, Signaling Brand and Product Evolution

October 4, 2016

KUBRA Completes Bill Redesign Project with Atmos Energy

June 1, 2016

KUBRA Announces Complete Customer Experience Management Solution Offering

April 25, 2016

KUBRA to Exhibit with Newly Acquired iFactor at CS Week 2016

April 21, 2016

KUBRA and Utility Billing Data Access Working Group Release White Paper Capturing Usage, Comprehension and the Big Data Behind Billing in Canada

March 28, 2016

KUBRA Adds Account Executive for Expansion in Canadian Market

February 9, 2016

iFactor Announces Product Demos, Will Donate for Attendees Who Visit During DistribuTECH

January 19, 2016

New Jersey Outage Portal Offers First Statewide View of Power Outages

January 4, 2016

KUBRA Acquires Utility Customer Communication Solution Provider iFactor

2015

December 29, 2015

iFactor Identifies Developing Trends in Utility Communications

October 21, 2015

Upper Peninsula Power Company Signs Contract with KUBRA as Industry-Leading Omni-Channel Billing and Payments Solutions Provider

October 13, 2015

iFactor “Name Drop to Donate” Initiative Helps Utility Conference Attendees Give Back

September 21, 2015

KUBRA Opens a New State-of-the-Art Document Production and Mail Finishing Facility in Piscataway, NJ

July 7, 2015

KUBRA and Orlando Utilities Commission Execute New Agreement

June 24, 2015

First Utility Begins Publishing Outage Data for Partners using iFactor iShare Solution

May 7, 2015

Green Mountain Power Wins CS Week Expanding Excellence Award for iFactor-Developed Mobile App

April 15, 2015

InComm Partners with KUBRA to Simplify Cash Payments for Customers

March 10, 2015

KUBRA Named One of Canada’s Best Managed Companies, Celebrates Gold Standard Winner Achievement

February 25, 2015

KUBRA Announces Signed Agreement with El Paso Electric

February 3, 2015

iFactor Announces iShare™ Outage Data Publishing Solution at DistribuTECH

February 2, 2015

iFactor Invites DistribuTECH Attendees to Help with Disaster Relief, Will Donate for Attendees Who Visit

January 27, 2015

Green Mountain Power Offers iFactor-Developed Mobile Apps to Customers

January 22, 2015

iFactor Adds Photo Reporting to Mobile Apps for Orange and Rockland Utilities Customers

January 21, 2015

CIO Review Recognizes iFactor Among “Top 50 Most Promising Utilities Technology Solution Providers”

2014

November 25, 2014

iFactor Delivers System Improvements Map for ComEd Customers

November 20, 2014

KUBRA Honored with Canada’s Most Admired Corporate Cultures Award, Celebrating the Best Corporate Cultures in 2014

November 20, 2014

iFactor Announces PCI Certification, Delivers Highest Payment Security Standards

November 5, 2014

KUBRA Announces New Walk-In Cash Payment Solution

September 3, 2014

Hearst Corporation to Acquire 80% Stake in KUBRA Data Transfer Ltd.

August 19, 2014

KUBRA and Lakeland Electric Execute New Agreement

August 5, 2014

Pepco Holdings Connects Customers to New Self-Service Tools with iFactor Mobile App

June 5, 2014

Green Mountain Power Tests Smart Grid Program, Aims to Improve Customer Satisfaction

May 29, 2014

iFactor Announces Intent to Join Utility Effort to Develop Open Standard for Sharing Power Outage and Restoration Information

May 20, 2014

KUBRA and Central Hudson Gas & Electric Execute New Agreement

May 6, 2014

iFactor and Striata Partner to Offer Robust Push eBill Solution to Utilities

May 1, 2014

KUBRA and South Jersey Gas Sign a New Outsourced Billing Contract

March 25, 2014

KUBRA Re-Qualifies as One of Canada’s 50 Best Managed Companies

March 12, 2014

KUBRA and Emerald Coast Utilities Authority Sign an E-Payments Contract

March 11, 2014

iFactor Launches Customer Communication Solutions for United Illuminating, Green Mountain Power, and SMECO

2013

October 8, 2013

KUBRA Introduces the i-doxs Suite Fall 2013 Feature Pack Release

August 8, 2013

The City of Durham to Implement KUBRA’s E-Payment Platform

June 26, 2013

KUBRA and HRSD Go Live with Digital Postal Mail from Zumbox

May 21, 2013

SMECO Launches New Online Outage Reporting Feature

May 9, 2013

iFactor Consulting Named as a Gartner Cool Vendor

March 21, 2013

iFactor Announces Completion of SOC 2 Data Security Audit

February 26, 2013

KUBRA Re-Qualifies as One of Canada’s 50 Best Managed Companies for 2012

February 19, 2013

KUBRA Releases a New Version of the i-doxs Suite

January 14, 2013

KUBRA Announces E-Payments Contract with Primerica

January 7, 2013

KUBRA and Nova Scotia Power Expand Outsourcing Contract

2012

August 15, 2012

Con Edison upgrades to Storm Center 3

June 13, 2012

Boone Electric Deploys iFactor’s Storm Center for Web and Mobile Outage Communications

May 31, 2012

Hydro One goes live with iFactor Consulting’s mobile app

April 26, 2012

FirstEnergy Deploys iFactor’s Storm Center for Web and Mobile Outage Communications

April 19, 2012

Colorado Springs Utilities implements iFactor’s Storm Center website map and mobile apps

February 1, 2012

iFactor Consulting helps We Energies customers report streetlight outages

2011

December 14, 2011

LIPA implements iFactor Consulting’s Notifi product for outage communications

December 9, 2011

iFactor Consulting provides online streetlight outage reporting tool for Gulf Power

September 30, 2011

Santee Cooper launches online outage maps and outage reporting with Storm Center

September 28, 2011

Minnesota Power goes live with iFactor’s smartphone application

August 19, 2011

Santee Cooper selects iFactor for PowerOn upgrade and implements iFactor’s Outage Communications Suite

July 28, 2011

LG&E and KU go live with iFactor’s smartphone application

April 18, 2011

iFactor’s Web Maps Connector now supports Google Maps

March 30, 2011

Xcel Energy purchases iFactor Consulting’s Web Maps Connector

February 2, 2011

SYKORA Data Center partners with iFactor Consulting to bring the power of Web Maps Connector to Europe

January 24, 2011

Platte-Clay Electric Cooperative Adds the Power of Outage Mapping to its Website With Storm Center

January 18, 2011

NIPSCO.com makes reporting streetlight outages easier with StreetLightOutages.com

2010

December 22, 2010

Digital Map Products Partners with iFactor Consulting to bring Parcel Boundary Data to Utilities

November 18, 2010

Colorado Springs Utilities Selects iFactor Consulting’s Storm Center Product for Internal Outage Communications

November 17, 2010

Colorado Springs Utilities Selects iFactor Consulting to Provide PowerOn Support