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February 6, 2018

Breaking Down TCPA Compliance for Utility Alerts

Engaging customers with relevant information in their channel of choice is of unique importance to… Continue reading

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January 16, 2018

AI, Millennials, and New Competition: Trends to Watch in 2018

From increasingly elegant Artificial Intelligence solutions to more competition than ever before, the utility industry… Continue reading

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January 12, 2018

Is Your Payment Card Data Secure Enough?

With the acceptance of payment data, organizations must be prepared to address the risks of becoming a target for cyber-attacks and data breaches. This white paper reviews the security measures necessary to deterring these critical threats.

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December 22, 2017

Outage Maps: The MVP of Hurricane Season 2017

This white paper reviews the 2017 hurricane season and its impact on utility customers and communications.

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December 12, 2017

Why Outage Maps Matter and What’s Next for Utilities

This white paper reviews trends related to outage maps, and how utilities can leverage them… Continue reading

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October 23, 2017

The Growing Popularity of Smart Homes and What it Means for Utilities

This white paper reviews trends related to smart homes devices, customer usage of these devices,… Continue reading

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