KUBRA Enables Better Customer Experiences, Provides Over 10B Interactions
Billing & Payments
KUBRA offers a complete and fully integrated portfolio of e-billing, e-payment, and print-based solutions for managing the customer billing and payment process.
KUBRA offers a comprehensive preference management and automated communications platform, allowing you to share the information your customers want in the way they want to receive it.
KUBRA uses Artificial Intelligence to help customers complete self-service tasks such as paying a bill or reporting a service interruption through channels including Amazon Alexa, Facebook Messenger, text messaging and more.
What will customer experience management solutions do for you?
Improve Customer Satisfaction
Exceed customer expectations by providing the timely information they need and the self-service tools they want.
Optimize operational efficiency and maximize collections with the latest payment technologies and communication channels.
Make sure you’re complying with the ever-changing rules for data handling and communications.
Industries We Serve
Provide customers the information they need about outages, billing, and payments, as well as self-service tools for managing accounts and energy usage.
Manage billing and payments and communicate more effectively with policyholders. At the same time, give your agents the information they need with alerts and document retrieval tools.
Offer tools for managing payments and reporting issues in your area. Use alerts to keep citizens informed and digital document retrieval tools to keep employees up to date.