How to Use KUBRA Notifi® to Send COVID-19 Mass Communications 

As the situation with coronavirus (COVID-19) continues to develop, it is critical to keep your customers informed with important utility updates. Watch our brief tutorial on how the Notifi broadcast tool can help send mass communications to your customers via text, email, and voice messages. 

Notifi Communication Use Cases:

• Temporary suspension of power shutoffs for non-payment
• Waiving late payment fees
• Online bill payment option reminder
• Text payment option reminder
• Continuation of reliable power
• Flushable items to avoid clogged pipes 
• Advise customers to minimize contact with utility members working in their area