Customer experience management software that helps drive customer satisfaction.
Electronic Bill Presentment
Optimize the revenue lifecycle, improve operational efficiency, and enhance customer service with KUBRA’s cloud-based e-billing and self-service platform. We combine multiple e-bill delivery options for one-time or enrolled payments with customer self-service and analytics, outbound interactive messaging, and document archival and retrieval.
- Secure e-bill delivery
- Flexible payment options (ACH, credit, debit)
- Personalized messaging
- Alerts and notifications
- Bill consolidation
- Self-service tools
Allow customers to make last-minute, on-demand payments through digital, in-person, and voice channels using their preferred payment type. KUBRA enables you to accept payments from both customers enrolled in self-service and e-billing applications, and non-enrolled customers who prefer to make one-time, guest bill payments.
- Enrolled or non-enrolled e-payments
- Real-time payment processing
- In-person payment solutions: self-service kiosks, retail cash, and point of sale
- Multiple payment channels
- Digital wallet payment acceptance
- AI-integrated payment channels
- Payment reminders
Document Print and Mail
Benefit from an integrated service that provides sophisticated document production and distribution capabilities in highly secure and controlled environments. KUBRA can help enhance your targeted marketing efforts, reduce delivery times, and improve accuracy rates.
- Advanced address hygiene
- Data management tools
- Targeted messaging and marketing
- Distributed mail production and delivery
- On-demand document rendering
Give customers the ability to communicate with you in their channel of choice using text, Facebook Messenger, Amazon Alexa, and more! Automated notifications can also be sent directly to customers via text, email, or IVR.
- Marketing messages/promotions
- Bill reminders
- Auto loan statements
- Contact support
Provide customers on the go with a convenient way to check their accounts directly from their mobile devices. KUBRA mobile app solutions provide a wide range of secure features and self-service tools.
- Manage account
- Make a payment
- Check balances
- Finance information
- Contact support
- FAQ links
Let customers know where you’re located using a visual, interactive map.
- Dealer locations
More Than 365 Clients Choose KUBRA
- Increased Customer Satisfaction
- Reduced Cost
- Improved Compliance
- Leading-Edge Technology