Do you need help with processing payments and keeping in touch with agents and policyholders?
Electronic Bill Presentment
KUBRA iDoxs® Suite is a cloud-based e-billing and self-service platform that allows you to optimize the revenue lifecycle, improving operational efficiency, customer service, and competitive advantage. We combine multiple e-bill delivery models and options for one-time or enrolled payments with customer self-service and analytics, outbound interactive messaging, and document archival and retrieval.
KUBRA EZ-PAY® allows customers to make last-minute, on-demand payments through digital, in-person, and voice channels using their preferred payment type. KUBRA enables you to accept payments from both customers enrolled in self-service and e-billing applications, and non-enrolled customers who prefer to make one-time, guest bill payments.
Document Print and Mail
KUBRA iMail™ is an integrated service that provides sophisticated document production and distribution capabilities in highly secure and controlled environments. With advanced address hygiene and data management tools, selective messaging and marketing, and distributed mail production and delivery, the KUBRA iMail solution enables targeted marketing, reduced delivery times, and improved accuracy rates.
Improve both TCPA compliance and policyholder satisfaction by proactively communicating with policyholders in their channel of choice. Our preference management solution lets your policyholders choose the channels they want you to use to let them know about new policy documents, billing, claims, and more.
Benefits of KUBRA Solutions
- Increased Policyholder Satisfaction – Give your policyholders the timely, consistent communication they want.
- Reduced Cost – Share information and give policyholders digital and self-service options that help streamline your operations and optimize your agents’ valuable time.
- Leading-Edge Technology – Our cloud-based, integrated solutions help you stay up to date in a world of rapidly evolving mobile and digital technologies.