April 14, 2020

Keep Your Customers Safe With Our Kiosk Cleaning Guide

While many of your customers have likely switched to e-billing options during the COVID-19 pandemic, chances are you still have quite a few who prefer kiosk payments. In order to keep your kiosk-paying customers safe, it is important to take precautions to keep your kiosks clean and safe to use. KUBRA has created an in-depth kiosk cleaning guide, to help you do just that.

Wherever available, we recommend stocking kiosks with both disinfecting wipes and hand sanitizer for virus containment. Guidelines for cleaning and disinfecting a kiosk safely are below (like cleaning or disinfecting a cell phone). 

Cleaning the Monitor

  • The monitor screen can be cleaned with a mild soapy solution applied with a damp cloth. 
  • If disinfecting, use 70% Isopropyl Alcohol. 
  • DO NOT use strong solvents (ammonia, bleach for example) to avoid damaging the screen. 
  • DO NOT use a paper-based cloth (paper towel for example) to avoid scratching the screen. 
  • DO NOT use a very wet (saturated) cloth to avoid getting liquid seeping into the internal monitor components. 
  • DO NOT apply water directly to monitor to avoid getting liquid seeping into the internal monitor components. 
  • Apply cleaning solution to cloth. 
  • Clean perimeter of monitor first and work towards the center. Be sure to remove all debris at the center. 
  • Press lightly against the monitor surface to avoid cracking the screen or breaking internal components. 

Cleaning the Keyboard and Keypad 

  • The keyboard/keypad can be wiped down with a mild soapy solution applied with a damp cloth. 
  • Hot water with soap can be used to remove sticky substances when necessary. 
  • DO NOT use strong solvents (ammonia, bleach for example) to avoid damaging printed surfaces. 
  • DO NOT use a very wet (saturated) cloth to avoid getting liquid seeping into the electronic components.

Cleaning the Kiosk Cabinet 

  • The kiosk cabinet can be wiped down with a mild soapy solution applied with a damp cloth. 
  • DO NOT use strong solvents (ammonia, bleach for example) to avoid damaging printed surfaces. 
  • DO NOT use a paper-based cloth (paper towel for example) to avoid scratching printed surfaces. 
  • DO NOT use a very wet (saturated) cloth to avoid getting liquid seeping into the electronic components. 

Cleaning the Air Vents 

  • Keep the fan and air vents free of dust build-up to maintain proper cooling.