How can I easily pay my bills?

Online

Mobile App

Email

Text

Website

Viewing and paying your bills should be as simple and safe as flipping on your lights. KUBRA makes it easy to pay bills online regardless of whether you’re an enrolled or guest customer. Our online channel allows you to make quick and secure payments and access bills details from the device of your choice.

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Mobile App

You’re on the go, a lot. This is why having convenient bill payment channels is so important to you. Using Mobile Apps gives you the ability to quickly and conveniently pay your bills any time and from anywhere. That’s not all! They also offer exceptional capabilities and tools such as account management, my wallet, auto-pay, push notifications, and text payment alerts.

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Secure EMail

For many of you, email continues to be a favored and trusted channel for communicating with businesses. With secure email, payment options are integrated with a secure PDF copy of your bill. You can view your bill and pay with one click directly from the PDF without the need to access a separate web page.

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Text

Paying your bills when you’re not at home should be as easy as when you are! When you set up payments by text message, you can pay your bills quickly by responding to the bill notification message before the bill is due.

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Phone

If you’re more comfortable using the phone to pay your bills, KUBRA has you covered. You can make instant and secure payments over the phone by calling the 24/7 automated phone system (IVR) or by calling your company's CSR.

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Chatbot

Pay your bills and get on with your life with the help of a chatbot. The quickest way to pay your bill is by chatting with a virtual assistant in digital channels you use regularly. It doesn’t matter what time of day or night, they’re available to help you 24/7.

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Smart Speaker

Let your smart speaker be more than your meteorologist and DJ. Easy voice prompts allow you to self-serve without picking up the phone or going online. The smart speaker can take care of all your needs, from receiving account balances, making a payment, scheduling a payment, and contacting live help.

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Kiosk

Pay your bill in 60 seconds at a convenient kiosk instead of waiting in line at walk-in payment centers. Take advantage of the ability to easily look up your account by account number, service address, or license and pay with your preferred method - cash, credit card, debit card, or check.

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Retail Store

Easily pay your bill with cash at one of 67,000 retail locations within KUBRA's Retail Cash Payment Network. All you need is your personalized and reusable barcode from your utility and you can make your payment conveniently at the checkout counter.

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Walk-In Center

Prefer to pay in person? No problem. KUBRA has a convenient and secure payment channel designed just for you. Insert, tap, or swipe your preferred payment card at walk-in centers to speed up your in-person bill payment.

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Mail

If you have an ‘if it ain’t broke, why fix it?’ approach to paying your bills, the choice is yours. Pay your bills the traditional way–by mail. Comfortably send your payment by check using the remittance stub provided on your bill.

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