Leverage KUBRA iDoxs® Tools at a Time When Customers Expect Better Communications
Get the most out of KUBRA iDoxs by using valuable tools to highlight online channels and important messages regarding COVID-19.
- Alerts and Notifications - modify your existing system-generated emails and create new messaging with respect to COVID-19:
- New bill notifications
- Payment reminders
- Waiving late payment fees
- Options if customers cannot pay their bill
- Options if customers need to disconnect
- Website Banner - upload banner ads to raise awareness of online payment options, measures taken to ensure customer safety, and other COVID-19 information.
- Secure Email - deliver bills securely in PDF format by email with built-in payment capabilities.