December 19, 2019
New Podcast Episode! Why Chatbots Are the Future of CX
24/7 customer support. Frictionless live chat. Repetitive tasks and questions answered consistently and patiently. Who doesn’t want that!?! Especially when your customers expect fast and friendly customer experience at all times. Cue the chatbots, an innovative way for you to deliver customized customer experiences to all of your customers, at all times.
In this episode of Experience Better: The CX Podcast™, we delve into the world of artificial intelligence and natural language processing to help you understand the important role chatbots are playing in improving customer experience.