November 20, 2014

iFactor Announces PCI Certification, Delivers Highest Payment Security Standards

TEMPE, Arizona (November 20, 2014) – iFactor, a leading provider of utility customer communication solutions, announced today that its EnergySuite™ platform was certified compliant with the Payment Card Industry (PCI) Data Security Standards for handling payments within its mobile software applications. iFactor completed work to meet the PCI Data Security Standards as part of ongoing investments to enhance the security of its solutions and to offer additional innovative options for mobile payments and customer engagement solutions.

To achieve compliance, the company was evaluated on 12 security requirements that measure network security, protection of cardholder data, maintenance of a vulnerability management program, management of access control measures, regular monitoring and testing of networks, and maintenance of an information security policy. This certification is in addition to the yearly SOC 2 Type 2 audit that evaluates iFactor’s operational excellence, security levels, system integrity, and application and data controls for information from its clients. “iFactor is committed to providing our clients with the highest level of data security,” stated Shazir Khan, iFactor CEO and President, “We are proud to provide secure, self-service payment solutions to the utility industry.”

The Payment Card Industry Data Security Standard (PCI DSS) is a set of requirements designed to ensure that companies that process, store or transmit credit card information maintain a secure environment. The PCI DSS is administered and managed by the PCI SSC (, an independent body that was created by major payment card brands including Visa, MasterCard, American Express, Discover and JCB.

About iFactor

iFactor develops customer communications solutions for the utility sector, delivering information to more than 150 million people in North America through deployments at more than 45 utilities. iFactor solutions are changing the way utilities approach customer communications, allowing utilities to leverage connected technologies such as the web, mobile web and smartphones to interact within the customer’s channel of choice. Visit for more information.